How To Fix WS694 - Customer pricing not allowed for document &1, check your interface data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 694

  • Message text: Customer pricing not allowed for document &1, check your interface data

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS694 - Customer pricing not allowed for document &1, check your interface data ?
    The SAP error message:
    WS694 Customer pricing not allowed for document &1, check your interface data
    typically occurs in the context of sales order processing or billing documents when the system tries to determine pricing for a customer but encounters a problem related to the customer master data or the interface data used to create the document.
    
    Cause
    
    Customer pricing is not allowed for the document type or the customer: The system is trying to perform pricing for a customer in a document (e.g., sales order, billing document), but the customer or document type is not set up or allowed for pricing.
    Incorrect or incomplete interface data: The data coming from an external system or interface (e.g., IDoc, EDI, or other integration) is missing or has incorrect customer-related information.
    Customer master data issues: The customer may not be properly maintained in the system, or the pricing procedure is not assigned to the customer or sales area.
    Sales

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