How To Fix WS687 - SAP Credit Management active: Credit limit check not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 687

• Message text: SAP Credit Management active: Credit limit check not supported

What causes this issue?

The FI-AR-CR Credit Management is not available with SAP S/4HANA.

System Response

The FI-AR-CR Credit Management check will not executed anymore.

How to fix this error?

You have to use SAP Credit Management (FIN-FSCM-CR) instead.
You can activate the SAP Credit Management check on settlement document
type level.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WS687 - SAP Credit Management active: Credit limit check not supported ?

  The SAP error message:
  WS687: SAP Credit Management active: Credit limit check not supported
  
  Cause
  This error occurs when the system tries to perform a credit limit check using the classic credit management functionality (transaction code FD32 or related processes), but the system is configured to use SAP Credit Management (FIN-FSCM-CR), which is the newer credit management solution integrated with SAP S/4HANA or ECC.
  In other words, the system is set up to use the new SAP Credit Management (also called FSCM Credit Management), but the transaction or process is attempting to perform a credit check using the classic credit management method, which is no longer supported or active.
  
  Explanation
  
  
  SAP has two credit management solutions:
  
  Classic Credit Management (part of Financial Accounting, FI-AR)
  SAP Credit Management (part of Financial Supply Chain Management, FSCM)
  
  
  
  When SAP Credit Management (FSCM) is active, the classic credit limit check is disabled.
  
  
  If a transaction or custom code tries to perform a classic credit check, the system throws WS687.
  
  
  
  Solution
  
  
  Check Credit Management Configuration:
  
  Verify if SAP Credit Management (FSCM) is active in your system.
  This is controlled via IMG settings under:
  Financial Supply Chain Management -> Credit Management -> Basic Settings -> Activate Credit Management
  
  
  
  Adjust Credit Check Procedure:
  
  If SAP Credit Management is active, ensure that all credit checks are performed via FSCM credit management.
  Classic credit checks (e.g., via transaction FD32 or credit check indicator in sales documents) should be disabled or bypassed.
  
  
  
  Update Sales Document Credit Check Settings:
  
  In sales order processing, check the credit check indicator and procedure.
  Use the FSCM credit check procedure instead of the classic one.
  This is done in IMG under:
  Sales and Distribution -> Basic Functions -> Credit Management/Check -> Credit Check
  
  
  
  Custom Code / User Exits:
  
  If custom code or user exits are calling classic credit check functions, update them to use FSCM credit management APIs.
  For example, use BAdIs or APIs provided by FSCM Credit Management.
  
  
  
  Deactivate Classic Credit Management (if applicable):
  
  If you want to continue using classic credit management, deactivate FSCM Credit Management.
  But this is not recommended if your system is on S/4HANA or you want to use the advanced FSCM features.
  
  
  
  
  Related Information
  
  SAP Note: Check SAP Notes related to WS687 for any updates or patches.
  SAP Help Portal: Documentation on SAP Credit Management (FSCM) and integration with SD and FI.
  Transaction UKM_CDS and UKM_BP are used in FSCM Credit Management.
  SAP S/4HANA systems use FSCM Credit Management as the standard credit management solution.
  Classic credit management is considered legacy and is not supported in new SAP releases.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS687: SAP Credit Management active: Credit limit check not supported
  
  
  Cause
  Attempt to perform classic credit check while FSCM Credit Management is active
  
  
  Solution
  Use FSCM credit management procedures and APIs; adjust configuration and custom code
  
  
  Related Info
  SAP FSCM Credit Management documentation, SAP Notes, IMG settings for credit management
  
  
  
  
  If you need help with specific configuration steps or code adjustments, please provide more details about your system version and the transaction/process where the error occurs.