How To Fix WS666 - Document &1 with use case '&2' cannot be cancelled manually

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 666

• Message text: Document &1 with use case '&2' cannot be cancelled manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS666 - Document &1 with use case '&2' cannot be cancelled manually ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS666 Document &1 with use case '&2' cannot be cancelled manually
  
  Cause:
  This error occurs when you try to manually cancel a document in SAP that is linked to a specific use case or process where manual cancellation is not allowed. The system restricts cancellation because the document is controlled by a particular business logic or workflow that requires cancellation to be handled automatically or through a specific procedure.
  Common scenarios include:  
  
  Documents generated by automated processes or interfaces that require cancellation only via those processes.  
  Documents linked to certain business use cases (e.g., payment runs, settlement processes, or workflow-controlled documents) where manual intervention is restricted to maintain data integrity.  
  Documents that are part of a chain of dependent documents where cancellation must follow a defined sequence.
  
  
  Solution:
  
  
  Check the Use Case:
  
  Identify the use case (&2 in the message) mentioned in the error. This will give you a clue about the business process controlling the document.
  
  
  Use the Correct Cancellation Method:  
  
  If the document is part of an automated process, use the corresponding transaction or program designed for cancellation.  
  For example, if the document is related to payment runs, use the payment reversal transaction or program.  
  If it is workflow-controlled, cancellation might need to be done via the workflow or by reversing the original process.
  
  
  
  Consult Documentation or SAP Notes:
  
  Look for SAP Notes or documentation related to the specific use case to understand the proper cancellation procedure.
  
  
  Check Authorizations:
  
  Sometimes, the error might also be due to missing authorizations for manual cancellation in that use case.
  
  
  Contact SAP Support or Functional Consultant:
  
  If unsure, consult with your SAP functional consultant or open a support ticket with SAP, providing the document number and use case for further analysis.
  
  
  
  Related Information:
  
  The message class WS typically relates to workflow or document processing in SAP.  
  The placeholders &1 and &2 represent the document number and the use case respectively.  
  This error is a safeguard to prevent inconsistent data states by enforcing business rules on document cancellation.  
  Always ensure that cancellation follows the business process to avoid data inconsistencies or system errors.
  
  
  If you provide the exact document number and use case, I can help you find more specific instructions or SAP Notes related to that scenario.