How To Fix WS596 - Negative points are not allowed. Check input data

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 596

• Message text: Negative points are not allowed. Check input data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS596 - Negative points are not allowed. Check input data ?

  SAP Error Message:
  
  WS596 - Negative points are not allowed. Check input data
  
  Cause:
  This error occurs when you try to post or process a transaction in SAP where the system detects that the points (or quantities) entered are negative, but the business rules or configuration do not allow negative values for that particular field or process.
  Common scenarios include:
  
  Entering negative quantities or points in a scoring, rating, or evaluation module.
  Posting negative values in a system that expects only positive values (e.g., loyalty points, quality scores, or incentive points).
  Data input errors where the user mistakenly inputs a negative number.
  Configuration settings that prohibit negative values for certain fields or processes.
  
  
  Solution:
  
  
  Check Input Data:
  
  Review the data you entered and ensure that no negative values are input where they are not allowed.
  Correct any negative values to positive ones if appropriate.
  
  
  
  Business Process Validation:
  
  Confirm whether negative points are logically valid in your business context.
  If negative points should be allowed, check the configuration or customization settings.
  
  
  
  Configuration Settings:
  
  Consult with your SAP functional consultant to verify if the system is configured to allow negative points.
  If negative points are required, adjust the configuration or validation rules accordingly.
  
  
  
  Data Correction:
  
  If the error is due to incorrect data entry, correct the data and repost or reprocess the transaction.
  
  
  
  Check User Exits or Enhancements:
  
  Sometimes custom code or user exits enforce additional validations. Review any custom logic that might be causing this error.
  
  
  
  
  Related Information:
  
  This error is commonly seen in modules related to Quality Management (QM), Customer Loyalty Programs, Incentive Management, or any custom scoring/rating system.
  The message WS596 is a standard SAP message class WS (which often relates to scoring or evaluation).
  If you are unsure about the business rules, consult the process owner or SAP functional consultant responsible for the module.
  Use transaction SE91 to look up the message text and get more details.
  Check SAP Notes or OSS for any known issues related to WS596.
  
  
  Summary:
  
  Cause: Negative points entered where not allowed.
  Solution: Correct input data to remove negative values or adjust configuration if negative points should be allowed.
  Check: Input data, business rules, configuration, and custom code.
  
  If you provide the specific module or transaction where this error occurs, I can help with more targeted advice.