How To Fix WS577 - Document &1 cannot be reversed; pricing error in reversal document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 577

• Message text: Document &1 cannot be reversed; pricing error in reversal document &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS577 - Document &1 cannot be reversed; pricing error in reversal document &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS577 Document &1 cannot be reversed; pricing error in reversal document &2
  
  Cause:
  This error occurs when you try to reverse a billing document (e.g., invoice) in SAP, but the system detects a pricing error in the reversal document that it attempts to create. Essentially, the reversal document cannot be posted because the pricing conditions or calculations are inconsistent or invalid during the reversal process.
  Common causes include:
  
  Pricing conditions missing or invalid in the reversal document.
  Custom pricing routines or user exits that do not handle reversal documents properly.
  Changes in condition records or master data that cause pricing to fail during reversal.
  Inconsistent or incomplete data in the original billing document that leads to errors when the system tries to create a reversal.
  Incorrect or missing access sequences or condition types for reversal documents.
  Reversal document type configuration issues (e.g., pricing procedure not assigned or incomplete).
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Pricing Procedure for Reversal Document Type:
  
  Verify that the reversal document type (e.g., credit memo request or credit memo) has the correct pricing procedure assigned.
  Use transaction V/08 to check pricing procedure determination.
  Ensure that the pricing procedure includes all necessary condition types.
  
  
  
  Analyze Pricing Conditions:
  
  Use transaction VF03 to display the original billing document.
  Use transaction VF02 to try to create the reversal document and check the pricing conditions.
  Check if any condition records are missing or invalid for the reversal document.
  
  
  
  Review Custom Pricing Routines/User Exits:
  
  If you have custom pricing logic (e.g., in user exits like USEREXIT_PRICING_PREPARE_TKOMK or USEREXIT_PRICING_PREPARE_TKOMP), verify that these routines handle reversal documents correctly.
  Debug the pricing during reversal to identify where the error occurs.
  
  
  
  Check Master Data and Condition Records:
  
  Ensure that all relevant condition records are valid and active for the reversal date.
  Check customer and material master data for inconsistencies.
  
  
  
  Check Document Flow and Status:
  
  Ensure the original document is not blocked or incomplete.
  Verify that the document is eligible for reversal.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that address WS577 or similar pricing errors during reversal.
  Example SAP Note: Note 1234567 (hypothetical) might provide a patch or workaround.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VF11 - Cancel Billing Document (used to reverse billing documents)
  VF03 - Display Billing Document
  VF02 - Change Billing Document
  V/08 - Pricing Procedure Determination
  VK11/VK12 - Condition Records Maintenance
  
  
  
  Tables:
  
  VBRK - Billing Document Header
  VBRP - Billing Document Item
  KONV - Conditions (Pricing)
  
  
  
  SAP Help and Documentation:
  
  SAP Help Portal on Billing and Pricing
  SAP Community forums for similar issues
  
  
  
  
  Summary:
  The WS577 error indicates a pricing problem when reversing a billing document. The reversal document cannot be created due to missing or incorrect pricing conditions. The solution involves verifying pricing procedures, condition records, custom pricing logic, and master data to ensure the reversal document can be priced correctly.
  
  If you need help debugging or further assistance, please provide details such as the document types involved, pricing procedures, or any customizations in pricing.