How To Fix WS484 - An internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 484

• Message text: An internal error occurred

What causes this issue?

An internal error occurred.

System Response

The function is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Please contacct SAP.
The error relates to method &v1& of class &v2& at point &v3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS484 - An internal error occurred ?

  SAP Error Message:
  
  WS484 - An internal error occurred
  
  Cause:
  The error message WS484 typically indicates that an unexpected internal error has occurred within the SAP system. This is a generic error message that can be triggered by various underlying issues such as:
  
  Problems in the SAP kernel or runtime environment.
  Inconsistencies or corruption in internal SAP buffers or memory.
  Issues with the SAP GUI or communication between the frontend and backend.
  Errors in the ABAP program or function module being executed.
  Problems with SAP Work Process or dispatcher.
  Database or operating system level errors affecting SAP processes.
  
  Because it is a generic internal error, the exact cause often requires detailed analysis of system logs and traces.
  
  Solution:
  To resolve WS484, follow these steps:
  
  
  Check the Short Dump (ST22):
  
  Look for any ABAP runtime errors or dumps that occurred at the same time as the WS484 message. The short dump will provide detailed information about the error context.
  
  
  Review System Logs (SM21):
  
  Check the system log for any related error messages or warnings that might indicate system-level problems.
  
  
  Analyze Developer Traces (Dev traces):
  
  Review the developer traces (dev_w0, dev_disp, etc.) on the application server for any kernel or runtime errors.
  
  
  Check Work Process Status (SM50/SM66):
  
  Look for any stuck or terminated work processes that might be causing the error.
  
  
  SAP GUI and Network:
  
  Ensure that the SAP GUI is up to date and that there are no network communication issues between the client and server.
  
  
  Kernel and Patch Level:
  
  Verify that the SAP kernel and patches are up to date. Sometimes internal errors are fixed in newer kernel patches.
  
  
  Memory and Buffer Checks:
  
  Check for memory leaks or buffer inconsistencies. Sometimes restarting the application server can temporarily resolve the issue.
  
  
  Contact SAP Support:
  
  If the above steps do not resolve the issue, collect all relevant logs, dumps, and traces and open a message with SAP Support for further analysis.
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  ST22 - ABAP Runtime Error Analysis  
  SM21 - System Log  
  SM50 / SM66 - Work Process Overview  
  SM51 - Application Server List
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for notes related to WS484 or internal errors in your specific SAP version and component.
  
  
  Common Scenarios:  
  
  WS484 can appear during RFC calls, background jobs, or dialog transactions when an unexpected exception occurs.  
  It may also be related to authorization or buffer inconsistencies.
  
  
  
  
  Summary:
  WS484 is a generic internal error message indicating an unexpected problem inside the SAP system. Diagnosing it requires checking runtime errors, system logs, work process status, and kernel patches. If the problem persists, SAP Support should be involved with detailed logs and dumps.
  
  If you provide more context (transaction, module, or recent changes), I can help narrow down the cause further.