How To Fix WS482 - An internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 482

• Message text: An internal error occurred

What causes this issue?

An internal error occurred.

System Response

The function is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Please contact SAP.
The error relates to function module &v1&, point &v2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS482 - An internal error occurred ?

  Certainly! Here's a detailed explanation regarding the SAP error message WS482 - An internal error occurred:
  
  SAP Error Message: WS482 - An internal error occurred
  
  Cause:
  The error WS482 typically indicates that an unexpected internal error has occurred within the SAP system. This is a generic error message that can be triggered by various underlying issues such as:
  
  Memory problems: Insufficient memory or memory leaks during processing.
  Buffer or table inconsistencies: Problems with internal tables or buffers used by the SAP kernel or application.
  Kernel or runtime errors: Issues in the SAP kernel or runtime environment.
  Authorization or system inconsistencies: Sometimes caused by missing authorizations or inconsistencies in system configuration.
  Programming errors: Bugs in custom ABAP code or standard SAP programs.
  Transport or patch inconsistencies: Incomplete or inconsistent transport requests or patches applied to the system.
  
  Because WS482 is a generic internal error, the exact cause can vary widely and usually requires further investigation.
  
  Solution / Troubleshooting Steps:
  
  
  Check the Short Dump (ST22):  
  
  Use transaction ST22 to analyze the short dump generated at the time of the error. The dump will provide detailed information about the error, including the program, line number, and call stack.
  Look for specific error messages or exceptions that caused the WS482.
  
  
  
  Check System Logs (SM21):  
  
  Use transaction SM21 to review system logs around the time the error occurred. This may provide additional clues.
  
  
  
  Check Work Process Trace Files:  
  
  Analyze the developer trace files (using transaction ST11) for the work process that encountered the error. Look for kernel or runtime errors.
  
  
  
  Review Recent Changes:  
  
  Identify if any recent transports, patches, or configuration changes were applied before the error started occurring.
  Roll back or correct any recent changes if they are suspected.
  
  
  
  Check Memory and System Resources:  
  
  Monitor system memory and resource usage (transaction ST06, ST02).
  Increase memory parameters if necessary.
  
  
  
  Debugging:  
  
  If the error occurs in custom code, debug the program to identify the exact cause.
  Check for unhandled exceptions or incorrect data processing.
  
  
  
  SAP Notes and Support:  
  
  Search the SAP Support Portal for notes related to WS482 or the specific short dump.
  Apply any relevant SAP Notes or patches.
  
  
  
  Authorization Checks:  
  
  Verify if the user has the necessary authorizations to perform the action.
  Sometimes missing authorizations can cause internal errors.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST22 - ABAP Runtime Error Analysis
  SM21 - System Log
  ST11 - Developer Traces
  ST06 - OS Monitor
  ST02 - SAP Buffer and Memory Management
  
  
  
  SAP Notes:  
  
  Search for SAP Notes with keywords "WS482" or "internal error" on the SAP ONE Support Launchpad.
  Example notes might address kernel patches or known bugs causing WS482.
  
  
  
  Common Scenarios:
  
  WS482 can appear during batch jobs, dialog transactions, or background processing.
  Often linked to memory issues or kernel inconsistencies.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS482 - An internal error occurred
  
  
  Cause
  Generic internal error due to memory issues, kernel/runtime errors, programming bugs, or system inconsistencies
  
  
  Solution
  Analyze short dumps (ST22), system logs (SM21), trace files (ST11), check recent changes, debug code, check authorizations, apply SAP Notes
  
  
  Related
  Transactions ST22, SM21, ST11, ST06, ST02; SAP Notes; kernel patches
  
  
  
  
  If you provide the short dump details or context of when the error occurs, I can help you analyze it further!