How To Fix WS448 - An internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 448

• Message text: An internal error occurred

What causes this issue?

An internal error occurred.

System Response

The function is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

No interest rates are defined for interest calculation indicator &V1& in
Customizing. Check the Customizing settings for interest in
<DS:SIMG.SIMG_CFMENUORFBOB42>Define interest rates</> under Dunning. If
necessary, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS448 - An internal error occurred ?

  SAP Error Message:
  
  WS448 - An internal error occurred
  
  Cause:
  The error message WS448 typically indicates that an unexpected internal error has occurred within the SAP system. This is a generic error message that can be triggered by various underlying issues such as:
  
  Inconsistencies or corruption in the SAP database or buffer.
  Problems in the SAP kernel or runtime environment.
  Issues with the SAP Work Process (WP) or dispatcher.
  Memory or resource exhaustion.
  Programming errors or unhandled exceptions in custom or standard ABAP code.
  Transport or patch inconsistencies.
  Problems with SAP GUI or communication between GUI and server.
  
  Because WS448 is a generic internal error, the exact cause can vary widely and usually requires further analysis.
  
  Solution / Troubleshooting Steps:
  
  
  Check the Short Dump (ST22):  
  
  Go to transaction ST22 and look for any short dumps that occurred at the time of the error. The dump will provide detailed information about the error, including the program, line number, and error context.
  
  
  
  Review System Logs (SM21):  
  
  Use transaction SM21 to check system logs for any related error messages or warnings that might give clues about the root cause.
  
  
  
  Check Work Process and Dispatcher Status (SM50 / SM66):  
  
  Look for any work processes that are stuck or terminated abnormally.
  Check for resource bottlenecks or deadlocks.
  
  
  
  Analyze Kernel and Patch Level:  
  
  Ensure that the SAP kernel is up to date and consistent with the SAP support package stack.
  Sometimes kernel inconsistencies cause internal errors.
  
  
  
  Check Memory and Resource Usage:  
  
  Use transactions like ST02 (buffer tuning) and ST06 (OS monitoring) to check for memory or resource issues.
  
  
  
  Review Recent Changes:  
  
  If the error started after a recent transport, patch, or configuration change, review those changes for potential causes.
  
  
  
  SAP Notes and Support:  
  
  Search the SAP Support Portal for notes related to WS448 or the specific dump details.
  If no solution is found, consider opening a support ticket with SAP, providing the dump and log details.
  
  
  
  Debugging:  
  
  If the error is reproducible in a development or test system, debugging the ABAP code or analyzing the program flow may help identify the root cause.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  ST22 - ABAP Runtime Error Analysis  
  SM21 - System Log  
  SM50 - Work Process Overview  
  SM66 - Global Work Process Overview  
  ST02 - Tune Summary  
  ST06 - OS Monitor
  
  
  
  SAP Notes:  
  
  Search for SAP Notes referencing WS448 or internal errors in the SAP Support Portal: https://launchpad.support.sap.com/
  
  
  
  Common Causes:  
  
  Memory leaks or insufficient memory allocation.  
  Incompatible or outdated kernel patches.  
  Corrupted SAP buffers or database inconsistencies.  
  Programming errors in custom developments.
  
  
  
  
  Summary:
  WS448 is a generic internal error message indicating that something unexpected happened inside the SAP system. The key to resolving it is to analyze the detailed runtime error (short dump) in ST22, check system logs, and investigate system resources and recent changes. Applying relevant SAP Notes or patches and consulting SAP support may be necessary if the issue persists.
  
  If you provide the exact short dump details or context in which WS448 occurs, I can help you analyze it further.