How To Fix WS345 - An internal program error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 345

• Message text: An internal program error occurred

What causes this issue?

Internal table I_DOCU_DATA_ARCHIVE (item data and document conditions of
archived settlement management documents) does not contain an entry for
settlement management document &V1&.

System Response

Processing is terminated.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Please contact SAP. The error occurred in function module &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS345 - An internal program error occurred ?

  SAP Error Message:
  
  WS345 - An internal program error occurred
  
  Cause:
  The error message WS345 indicates that an unexpected internal error has occurred within the SAP system during the execution of an ABAP program or a system process. This is a generic runtime error that usually points to a problem such as:
  
  A runtime exception in the ABAP code (e.g., division by zero, null pointer dereference).
  Memory access violations or dump caused by invalid operations.
  Issues with system resources or inconsistencies in the program logic.
  Problems in SAP kernel or database communication.
  Corrupted or inconsistent data leading to unexpected behavior.
  
  Because WS345 is a generic internal error, the exact cause depends on the context in which it appears.
  
  Solution:
  To resolve the WS345 error, follow these steps:
  
  
  Check the Short Dump (ST22):  
  
  Go to transaction ST22 (ABAP Runtime Errors) and look for the detailed short dump related to the WS345 error.
  Analyze the dump to identify the exact cause, such as the program name, line number, and exception type.
  The dump will provide clues about the root cause (e.g., invalid operation, memory issue).
  
  
  
  Analyze the Program Code:  
  
  If the dump points to a custom or standard ABAP program, review the code at the indicated location.
  Look for possible causes like uninitialized variables, invalid data access, or incorrect logic.
  Debug the program if necessary to reproduce and understand the error.
  
  
  
  Check System Logs and Kernel Messages:  
  
  Use transaction SM21 to check system logs for related errors.
  Review kernel logs if the error might be related to system or kernel issues.
  
  
  
  Check for OSS Notes:  
  
  Search the SAP Support Portal for OSS Notes related to WS345 or the specific program/module involved.
  Apply any relevant patches or corrections recommended by SAP.
  
  
  
  Verify System Resources:  
  
  Ensure that the system has sufficient memory and resources.
  Check for database consistency and connectivity.
  
  
  
  Contact SAP Support:  
  
  If the problem persists and cannot be resolved with the above steps, raise a support ticket with SAP.
  Provide the short dump, system logs, and detailed description of the scenario.
  
  
  
  
  Related Information:
  
  Transaction ST22: Analyze ABAP runtime errors and dumps.
  Transaction SM21: System log for kernel and system messages.
  Transaction SE38 / SE80: ABAP Editor and Object Navigator for code analysis.
  SAP Notes: Search for specific corrections or known issues.
  Common Runtime Errors: WS345 is often accompanied by other runtime errors like CX_SY_ZERODIVIDE, CX_SY_DYN_CALL_ILLEGAL_METHOD, etc.
  
  
  Summary:
  
  WS345 is a generic internal program error indicating an unexpected runtime problem.
  The root cause must be identified via the short dump in ST22.
  Solutions involve debugging the ABAP code, checking system logs, applying SAP Notes, and ensuring system health.
  If unresolved, escalate to SAP Support with detailed information.
  
  
  If you provide the short dump details or the context in which WS345 occurs, I can help analyze the issue further.