How To Fix WS339 - The application log cannot be displayed (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 339

• Message text: The application log cannot be displayed (internal error)

What causes this issue?

The application log cannot be displayed.

System Response

Display is not carried out.

How to fix this error?

As a rule, this is due to an internal program error.

Procedure for System Administrators

Please contact SAP.
Function module &V2& has function code (exception) &V1&. It was called
in function module &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS339 - The application log cannot be displayed (internal error) ?

  Certainly! Here's a detailed explanation regarding the SAP error message WS339: The application log cannot be displayed (internal error):
  
  Error Message:
  WS339 - The application log cannot be displayed (internal error)
  
  Cause:
  This error typically occurs when there is an internal inconsistency or problem within the SAP application log infrastructure. Common causes include:
  
  Corrupted or inconsistent application log entries in the database.
  Missing or inconsistent entries in the application log tables (e.g., BALHDR, BALDAT, BALDAT_H).
  Authorization issues preventing the display of the log.
  Issues with the log object or subobject definitions.
  Transport or system inconsistencies after system upgrades or client copies.
  Buffer or memory issues related to the application log.
  Database inconsistencies or missing indexes on application log tables.
  
  
  Solution:
  
  
  Check Authorization:
  
  Ensure the user has the necessary authorizations to display application logs.
  Check authorization objects like S_LOG.
  
  
  
  Check Application Log Tables:
  
  Use transaction SE16/SE16N to check tables BALHDR, BALDAT, and BALDAT_H for inconsistencies or missing entries.
  Look for entries related to the log you are trying to display.
  
  
  
  Rebuild or Delete Corrupted Logs:
  
  If a specific log is corrupted, try deleting it or archiving it if possible.
  Use transaction SLG1 to try to display logs and identify problematic entries.
  
  
  
  Run SAP Notes and Support Packages:
  
  Check for relevant SAP Notes addressing WS339 or application log issues.
  Apply any recommended patches or support packages.
  
  
  
  Check System Logs and Dumps:
  
  Use transaction ST22 to check for short dumps related to WS339.
  Analyze system logs via SM21 for related errors.
  
  
  
  Database Consistency Checks:
  
  Run database consistency checks on application log tables.
  Rebuild indexes if necessary.
  
  
  
  Clear Application Log Buffers:
  
  Sometimes clearing buffers related to application logs can help.
  Use transaction SM56 or restart the SAP system if needed.
  
  
  
  Debugging:
  
  If the problem persists, debugging the function module or program displaying the log may be necessary.
  The error usually occurs in function modules like BAL_DB_GET_LOG or related.
  
  
  
  
  Related Information:
  
  Transaction SLG1: Used to display application logs.
  Tables:
  
  BALHDR: Application log header.
  BALDAT: Application log data.
  BALDAT_H: Application log data (long texts).
  
  
  Authorization Object: S_LOG (for application log display).
  SAP Notes: Search SAP Support Portal for notes related to WS339 or application log display errors.
  Function Modules: BAL_DB_GET_LOG, BAL_DB_GET_LOG_HEADER.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Corrupted or inconsistent application log entries, authorization issues, DB inconsistencies
  
  
  Solution
  Check authorizations, verify and clean application log tables, apply SAP Notes, check dumps, clear buffers
  
  
  Tools
  SLG1, SE16N, ST22, SM21, SM56
  
  
  Related
  Tables BALHDR, BALDAT, BALDAT_H; Function modules BAL_DB_GET_LOG
  
  
  
  
  If you provide more context (e.g., when the error occurs, system version), I can help you with more specific steps or SAP Notes references.