How To Fix WS314 - Document &1 is a customer settlement list


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 314

  • Message text: Document &1 is a customer settlement list

  • Show details Hide details
  • What causes this issue?

    The document &V1& that you entered exists but does not have the
    selected document category.

    System Response

    The system simulates the update if you confirm this warning message.

    How to fix this error?

    Check the document number.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS314 - Document &1 is a customer settlement list ?

    The SAP error message:

    WS314 Document &1 is a customer settlement list


    Cause:

    This error occurs when you try to perform an operation on a document that is actually a customer settlement list rather than a regular accounting document. In SAP, a customer settlement list is a special type of document used in the context of customer account settlements (e.g., clearing or settlement processes). Certain transactions or functions expect a normal accounting document but encounter a settlement list document instead, which leads to this error.


    When does it typically occur?

    • When you try to display, change, or process a document in FI (Financial Accounting) or SD (Sales and Distribution) that is actually a customer settlement list.
    • When you attempt to post or reverse a document but the system identifies the document number as a settlement list.
    • During clearing or settlement processes where the system expects a normal document but finds a settlement list.

    Solution:

    1. Check the document type:

      • Verify the document number &1 (the placeholder in the message) to confirm it is a customer settlement list.
      • Use transaction codes like FB03 (Display Document) or FBL5N (Customer Line Items) to inspect the document.
    2. Use the correct transaction:

      • For customer settlement lists, use the appropriate settlement or clearing transactions such as:
        • F-32 (Clear Customer)
        • F-44 (Clear Vendor)
        • VF44 (Customer Settlement)
      • Avoid using transactions meant for normal accounting documents.
    3. Check the business process:

      • Ensure that the process you are performing is valid for the document type.
      • If you intended to process a normal document, verify that you have the correct document number.
    4. Consult document flow:

      • Use transaction VF03 or VA03 to check the document flow and understand how the settlement list was created.
    5. Technical check:

      • If this error occurs unexpectedly, check for any custom enhancements or user exits that might be incorrectly handling document types.

    Related Information:

    • Customer Settlement List: A document generated during the settlement of customer accounts, often used in SD billing or FI clearing.
    • Document Types: SAP differentiates between various document types (e.g., invoices, credit memos, settlement lists). Each type has specific processing rules.
    • Transaction Codes:
      • FB03 – Display Document
      • FBL5N – Customer Line Items
      • F-32 – Clear Customer
      • VF44 – Customer Settlement
    • SAP Notes: If the problem persists or is due to a system bug, check SAP Notes for your SAP version.

    Summary:

    The error WS314 indicates that the document you are trying to process is a customer settlement list, not a regular accounting document. To resolve it, verify the document type and use the appropriate transaction for settlement lists rather than standard document processing transactions.

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