How To Fix WS137 - Inconsistent terms of payment exist for payer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 137

  • Message text: Inconsistent terms of payment exist for payer &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS137 - Inconsistent terms of payment exist for payer &1 ?

    SAP Error Message:
    WS137 - Inconsistent terms of payment exist for payer &1


    Cause:

    This error occurs when there is a mismatch or inconsistency in the terms of payment defined for a payer in the customer master data compared to the terms of payment being used in a transaction (e.g., sales order, billing document). Specifically, the system detects that the terms of payment assigned to the payer do not match the terms of payment being proposed or used in the document, leading to inconsistency.

    Common scenarios causing this error include:

    • The terms of payment in the sales document differ from the terms of payment maintained in the customer master (payer) record.
    • The payer’s master data has a fixed or default terms of payment that conflicts with the terms of payment entered manually or derived from other data.
    • Customizing settings or validations enforce consistency between payer terms of payment and document terms of payment.

    Solution:

    To resolve the WS137 error, follow these steps:

    1. Check Terms of Payment in Customer Master:

      • Go to transaction FD03 (Display Customer) or XD03 (Display Customer - Sales and Distribution).
      • Enter the payer’s customer number.
      • Navigate to the Payment Transactions tab.
      • Verify the terms of payment assigned to the payer.
    2. Check Terms of Payment in the Document:

      • Review the terms of payment entered in the sales order, billing document, or financial document.
      • Ensure that the terms of payment match those maintained in the payer’s master data.
    3. Align Terms of Payment:

      • If the terms of payment in the document are incorrect, correct them to match the payer’s terms.
      • If the payer’s terms of payment are outdated or incorrect, update them in the customer master data (using transaction FD02 or XD02).
    4. Review Customizing Settings:

      • Check if there are any validations or user exits that enforce terms of payment consistency.
      • Transaction SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Customer Accounts ? Master Data ? Preparations for Creating Customer Master Data ? Define Terms of Payment.
      • Ensure that the terms of payment are correctly configured and consistent across related master data.
    5. Reprocess the Document:

      • After correcting the terms of payment, reprocess the transaction.

    Related Information:

    • Terms of Payment (T001P): Terms of payment are defined in table T001P and assigned to customers and payers.
    • Payer Role: The payer is the party responsible for payment; their master data controls payment terms.
    • Transaction Codes:
      • FD03 / FD02: Display / Change Customer (Accounting)
      • XD03 / XD02: Display / Change Customer (Sales and Distribution)
      • VA01 / VA02: Create / Change Sales Order
    • SAP Notes: If the error persists despite correct data, check SAP Notes for any known issues or patches related to WS137.
    • User Exits / BAdIs: Custom code might enforce terms of payment consistency; review any enhancements if applicable.

    Summary:

    WS137 indicates a mismatch in terms of payment between the payer master data and the transaction document. The solution is to ensure that the terms of payment in the document and the payer master data are consistent by verifying and correcting the data accordingly.

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