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How To Fix WS132 - Doc. &1 has category 'Customer Settlement list' and cannot be canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 132

  • Message text: Doc. &1 has category 'Customer Settlement list' and cannot be canceled

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS132 - Doc. &1 has category 'Customer Settlement list' and cannot be canceled ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS132 Doc. &1 has category 'Customer Settlement list' and cannot be canceled


    Cause:

    This error occurs when you try to cancel or reverse a document that belongs to the category Customer Settlement List. In SAP, certain document categories are not allowed to be canceled or reversed directly because they represent settlement lists or collective documents rather than individual postings.

    Specifically, a Customer Settlement List document is a special type of document generated during customer settlement processes (e.g., in Contract Accounts Receivable and Payable (FI-CA) or in Sales and Distribution). These documents are typically system-generated and are not designed to be canceled or reversed individually.


    Explanation:

    • The document you are trying to cancel has the category Customer Settlement list.
    • SAP restricts cancellation of such documents to maintain data integrity and consistency.
    • These documents often summarize or settle multiple items and are handled differently than normal accounting documents.

    Solution / How to proceed:

    1. Check Document Type and Category:

      • Verify the document type and category in transaction FB03 (Display Document).
      • Confirm that the document is indeed a Customer Settlement List.
    2. Do Not Cancel Directly:

      • Since direct cancellation is not allowed, you need to reverse or adjust the underlying individual postings or transactions that led to the creation of this settlement list.
      • Identify the original documents or postings that were settled by this document.
    3. Use Appropriate Reversal or Adjustment Transactions:

      • For FI-CA (Contract Accounts Receivable and Payable), use the specific reversal or correction transactions designed for settlement documents.
      • For SD or other modules, check if there is a special transaction or process to reverse settlement lists.
    4. Consult Functional Consultant or SAP Notes:

      • If unsure, consult your SAP FI-CA or SD functional consultant.
      • Check SAP Notes or Knowledge Base Articles for your specific SAP version and module.
    5. Alternative Approach:

      • Sometimes, you may need to create a new settlement document that negates the effect of the original one, rather than canceling the original document.

    Related Information:

    • Transaction Codes:

      • FB03 - Display Document
      • FPCJ - Customer Settlement (FI-CA)
      • FPAYRC - Reverse Payment (FI-CA)
      • Other module-specific settlement or reversal transactions.
    • SAP Notes:

      • Search SAP Support Portal for notes related to "Customer Settlement List cancellation" or error message WS132.
    • Documentation:

      • SAP FI-CA documentation on settlement and reversal processes.
      • SAP SD billing and settlement documentation if applicable.

    Summary:

    • Cause: Attempt to cancel a document categorized as Customer Settlement List, which is not allowed.
    • Solution: Do not cancel the settlement list document directly. Instead, reverse or adjust the underlying transactions or use module-specific reversal processes.
    • Additional: Consult SAP documentation or support for module-specific guidance.

    If you provide the module or transaction context, I can help with more specific steps.

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