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How To Fix WS084 - Document & saved (error in account determination)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 084

  • Message text: Document & saved (error in account determination)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS084 - Document & saved (error in account determination) ?

    The SAP error message WS084: Document & saved (error in account determination) typically occurs during the posting of financial documents, especially in scenarios involving automatic account determination such as in Materials Management (MM) or Sales and Distribution (SD) integration with Finance (FI).


    Cause:

    • The system has successfully saved the document header and line items but encountered an error during the automatic account determination process.
    • This usually means that the system could not find the correct General Ledger (G/L) account to post to because the account determination configuration is incomplete or incorrect.
    • Common reasons include:
      • Missing or incorrect account determination settings in customizing.
      • Missing valuation class or transaction key mapping to G/L accounts.
      • Incorrect or incomplete condition records for account determination.
      • Missing or incorrect plant, company code, or account group assignments.
      • Issues in the OBYC configuration (Automatic Account Determination in MM).
      • In SD, missing or incorrect account keys or account determination procedures.

    Solution:

    1. Check Account Determination Configuration:

      • For MM (Inventory postings, GR/IR clearing, etc.), verify the OBYC settings:
        • Transaction code: OBYC
        • Check the transaction keys (e.g., BSX, WRX, PRD) and ensure they are assigned to the correct G/L accounts.
      • For SD (billing, revenue postings), check the account determination procedure:
        • Transaction code: VKOA (Account Determination)
        • Ensure the condition types and account keys are properly maintained.
    2. Verify Master Data:

      • Check the material master valuation class.
      • Check the customer/vendor master data for correct reconciliation accounts.
      • Ensure the plant and company code assignments are correct.
    3. Check Document Details:

      • Review the document that caused the error to identify which line item or transaction key failed.
      • Use transaction codes like FB03 to display the document and analyze.
    4. Check Error Logs and Short Dumps:

      • Use transaction ST22 to check for any short dumps related to the error.
      • Use transaction SM13 to check update errors.
    5. Test Account Determination:

      • Use transaction FBL3N or FAGLL03 to check if the G/L accounts exist and are open for posting.
      • Use transaction MMBE or MB51 to check material movements and postings.
    6. Correct the Configuration or Master Data:

      • Maintain missing account determination entries.
      • Correct valuation classes or account keys.
      • Update master data as needed.
    7. Repost or Reverse and Post Again:

      • If the document is partially saved, you may need to reverse the document and repost after fixing the configuration.

    Related Information:

    • Transaction Codes:

      • OBYC – Automatic Account Determination (MM)
      • VKOA – Account Determination (SD)
      • FB03 – Display Document
      • ST22 – Dump Analysis
      • SM13 – Update Requests
      • FBL3N – G/L Account Line Items
      • FAGLL03 – G/L Account Line Items (New GL)
    • SAP Notes:

      • Check SAP Notes related to account determination errors for your specific SAP version.
    • Common Modules Involved:

      • FI (Financial Accounting)
      • MM (Materials Management)
      • SD (Sales and Distribution)
    • Example Scenario:

      • Posting a goods receipt for a purchase order fails with WS084 because the valuation class of the material is not linked to a G/L account in OBYC for the company code.

    Summary:

    WS084 indicates that the document was saved but the system failed to determine the correct G/L account for posting. The root cause is usually missing or incorrect account determination configuration or master data. The solution involves reviewing and correcting the account determination settings in OBYC or VKOA, verifying master data, and then reposting the document.


    If you provide more details about the transaction or module where the error occurs, I can help with more specific guidance.

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