How To Fix WS081 - Document & does not exist (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 081

• Message text: Document & does not exist (internal error)

INCLUDE 'NA_SYSAD2' OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS081 - Document & does not exist (internal error) ?

  SAP Error Message:
  
  WS081 Document & does not exist (internal error)
  
  Cause:
  This error typically occurs when the system tries to access a document (such as a financial document, material document, or workflow-related document) that does not exist or has been deleted from the database. The placeholder & in the message usually represents the document number or identifier that the system attempted to find but failed.
  Common scenarios include:  
  
  The document was deleted or archived and is no longer available in the active database.  
  The document number referenced is incorrect or corrupted.  
  In workflow or background processing, the system references a document that was never created or was rolled back due to an error.  
  Database inconsistencies or internal errors causing the document retrieval to fail.
  
  
  Solution:
  
  
  Verify Document Existence:  
  
  Check if the document number referenced in the error message actually exists in the system. Use transaction codes like:  
  
  FB03 for financial documents  
  MB03 for material documents  
  Other relevant transactions depending on the document type  
  
  
  If the document does not exist, confirm why the process is trying to access a non-existent document.
  
  
  
  Check for Deletion or Archiving:  
  
  Determine if the document was archived or deleted. If archived, you may need to retrieve it from the archive or adjust the process to handle archived documents.
  
  
  
  Review the Process or Program:  
  
  Identify the program, report, or workflow step that triggers this error.  
  Check if the document number is being passed correctly and is valid.  
  Debug or analyze the code to ensure proper error handling and validation before accessing the document.
  
  
  
  Database Consistency Check:  
  
  Run database consistency checks (e.g., SARA for archiving, or specific database utilities) to ensure no corruption or inconsistencies exist.
  
  
  
  SAP Notes and Support:  
  
  Search SAP Support Portal for notes related to error WS081. Sometimes, internal errors are caused by known bugs fixed in patches or support packages.  
  Example SAP Note to check:  
  
  SAP Note 0000000 (replace with actual note number if found)  
  
  
  Apply relevant patches or corrections if available.
  
  
  
  Consult Basis/Admin Team:  
  
  If the error is due to database or system inconsistencies, Basis team intervention may be required.
  
  
  
  
  Related Information:
  
  Error Class: Internal error related to document handling.  
  Common Transactions to Check Documents:  
  
  FB03 - Display Financial Document  
  MB03 - Display Material Document  
  IW33 - Display Maintenance Order  
  
  
  Workflow Context: If this error occurs in workflow, check the workflow logs and container values for document references.  
  Debugging: Use transaction ST22 to check for dumps, and SM21 for system logs around the time of the error.  
  SAP Community and Forums: Often, similar issues are discussed in SAP forums where solutions or workarounds are shared.
  
  
  If you provide the exact context (transaction, module, or process) where this error occurs, I can help tailor the solution more specifically.