How To Fix WS069 - Item data for document & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 069

• Message text: Item data for document & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS069 - Item data for document & does not exist ?

  The SAP error message:
  WS069: Item data for document & does not exist
  
  Cause:
  This error typically occurs when the system tries to access or process item data for a specific document, but the item data is missing or not found in the database. This can happen in various scenarios such as:
  
  The document header exists but the corresponding item data has not been created or has been deleted.
  Data inconsistency or incomplete data entry in the document.
  The document number referenced is incorrect or does not correspond to any existing item data.
  Issues during document posting or update where item data was not saved properly.
  Custom programs or user exits trying to read item data for a document that does not have any.
  
  
  Common Scenarios:
  
  When processing sales orders, delivery documents, or billing documents.
  During document change or display transactions.
  When running reports or batch jobs that expect item data for a document.
  In workflow or ALE/IDoc processing where item data is expected but missing.
  
  
  Solution:
  
  
  Verify Document Existence:
  
  Check if the document number referenced in the error message actually exists.
  Use transaction codes like VA03 (Sales Order Display), VL03N (Delivery Display), or VF03 (Billing Document Display) depending on the document type.
  
  
  
  Check Item Data:
  
  Verify if the document has item data associated with it.
  If the document header exists but no items are found, investigate why item data is missing.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or database integrity checks for the document tables.
  For sales documents, check tables like VBAK (sales document header) and VBAP (sales document items).
  For deliveries, check LIKP (delivery header) and LIPS (delivery items).
  
  
  
  Recreate or Correct Data:
  
  If item data is missing due to deletion or error, try to recreate the document or the missing items.
  If possible, reprocess the document or repost it.
  
  
  
  Check Custom Code:
  
  If the error occurs in a custom program or user exit, debug the code to ensure it correctly handles cases where item data might be missing.
  Add proper checks before accessing item data.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WS069 for your specific module or scenario.
  If the problem persists, consider raising a support ticket with SAP including detailed logs and document numbers.
  
  
  
  
  Related Information:
  
  Message Class: WS0 (related to Sales and Distribution)
  Tables to check:
  
  Sales Orders: VBAK (header), VBAP (items)
  Deliveries: LIKP (header), LIPS (items)
  Billing Documents: VBRK (header), VBRP (items)
  
  
  Transactions:
  
  VA03 - Display Sales Order
  VL03N - Display Delivery
  VF03 - Display Billing Document
  
  
  Debugging:
  
  Use transaction SE91 to look up message WS069 for more details.
  Use SE38 or SE80 to debug the program or user exit where the error occurs.
  
  
  
  
  If you provide the exact transaction or process where this error occurs, I can help with more specific troubleshooting steps.