How To Fix WS028 - Document & already cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 028

• Message text: Document & already cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS028 - Document & already cancelled ?

  The SAP error message WS028: Document & already cancelled typically occurs in the context of document processing, such as financial documents, workflow tasks, or cancellation processes. Here's a detailed explanation:
  
  Cause:
  
  The error message WS028 indicates that the document you are trying to process (e.g., cancel, reverse, or change) has already been cancelled in the system.
  This usually happens when:
  
  A user attempts to cancel a document that has already been cancelled previously.
  There is a duplicate cancellation attempt due to a misunderstanding or system issue.
  The document status in the system reflects that it is no longer active or valid for the requested operation.
  
  
  
  
  Solution:
  
  
  Check Document Status:
  
  Verify the status of the document in the system to confirm it is already cancelled.
  Use transaction codes like:
  
  FB03 (Display Document) for financial documents.
  Relevant workflow or document display transactions depending on the module.
  
  
  
  
  
  Avoid Duplicate Cancellation:
  
  If the document is already cancelled, no further cancellation is needed.
  Inform the user or process owner that the document is already cancelled.
  
  
  
  Correct the Process Flow:
  
  Review the business process or workflow to ensure that cancellation steps are not repeated unnecessarily.
  If this error occurs in a workflow, check the workflow logs and steps to prevent repeated cancellation attempts.
  
  
  
  System Consistency Check:
  
  If you suspect system inconsistency, run relevant consistency checks or database validations.
  Consult with your SAP Basis or technical team if the document status seems incorrect.
  
  
  
  User Training:
  
  Educate users on the correct procedure for document cancellation to avoid repeated attempts.
  
  
  
  
  Related Information:
  
  Message Class: WS (Workflow or Document related messages)
  Common Modules: FI (Financial Accounting), MM (Materials Management), SD (Sales and Distribution), or any module where document cancellation is applicable.
  Transaction Codes: Depends on the document type, e.g., FB08 for reversing financial documents.
  SAP Notes: Check SAP Service Marketplace for notes related to WS028 if the issue persists or if it occurs in a custom scenario.
  
  
  Summary:
  
  WS028 Document & already cancelled means the document you are trying to cancel has already been cancelled.
  Verify the document status before attempting cancellation.
  Avoid duplicate cancellation attempts.
  Review and correct the process or workflow causing repeated cancellation attempts.
  
  If you provide the exact module or transaction where this error occurs, I can give more specific guidance.