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How To Fix WS024 - Enter quantity to be billed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 024

  • Message text: Enter quantity to be billed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS024 - Enter quantity to be billed ?

    SAP Error Message:
    WS024 - Enter quantity to be billed


    Cause:

    This error occurs during the billing process in SAP when the system expects a quantity to be entered for billing, but no quantity has been provided. Typically, this happens in the billing document creation or billing due list processing when the system cannot determine the quantity to be billed from the preceding documents (like delivery or sales order), or the quantity field is left blank.


    When does it occur?

    • While creating a billing document (VF01) from a delivery or sales order.
    • When the system requires a billing quantity but it is missing or zero.
    • In cases where partial billing is done and the quantity to be billed is not specified.
    • When the billing relevance or item category settings require a quantity but none is entered.

    Solution:

    1. Enter the Quantity to be Billed:

      • When prompted, manually enter the quantity to be billed in the billing document item.
      • Ensure that the quantity is greater than zero.
    2. Check the Preceding Documents:

      • Verify the delivery or sales order to ensure that the quantity is correctly maintained and available for billing.
      • Confirm that the delivery quantity has been confirmed and is available for billing.
    3. Check Item Category and Billing Relevance:

      • Review the item category in the sales order or delivery to ensure it is set as billing relevant.
      • Check if the item category requires a quantity to be entered for billing.
    4. Partial Billing:

      • If partial billing is intended, specify the quantity to be billed accordingly.
      • Use the billing due list (VF04) to select the correct quantity.
    5. Customizing Settings:

      • In some cases, the billing type or item category configuration might require adjustment.
      • Check the billing type configuration (transaction VOTXN) and item category settings (transaction VOV7) to ensure they allow billing without quantity if applicable.
    6. User Exits or Enhancements:

      • If custom code or user exits are involved in the billing process, verify that they do not interfere with quantity determination.

    Related Information:

    • Transaction Codes:

      • VF01 - Create Billing Document
      • VF04 - Billing Due List
      • VA03 - Display Sales Order
      • VL03N - Display Delivery
      • VOV7 - Maintain Item Categories
      • VOTXN - Maintain Billing Types
    • SAP Notes:

      • Check SAP Notes related to billing quantity issues if the problem persists after standard checks.
    • Documentation:

      • SAP SD Billing documentation for understanding billing processes and item category relevance.

    Summary:

    The error WS024 - Enter quantity to be billed is triggered because the system requires a billing quantity but none is provided. The solution is to enter a valid quantity during billing document creation or adjust preceding documents and configuration to ensure the quantity is available and correctly maintained.


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