How To Fix WRF_UPGRADE_MSG049 - Synchronization of customer/supplier to business partner is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_UPGRADE_MSG -

• Message number: 049

• Message text: Synchronization of customer/supplier to business partner is not active

What causes this issue?

You want to migrate the customer master data and supplier master data
assigned to sites to business partners. The Customizing settings
required to migrate this data have not been made.

System Response

The system cannot start the migration process.

How to fix this error?

Make sure that the
<DS:SIMG.MDSV_CTRL_OPT_A>synchronization options</> are enabled as
shown below and then restart the report.
Source Object,,Target Object,,Active
Customer,,BP,,X
Supplier,,BP,,X

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_UPGRADE_MSG049 - Synchronization of customer/supplier to business partner is not active ?

  The SAP error message WRF_UPGRADE_MSG049 indicates that the synchronization of customer or supplier data to the business partner (BP) is not active. This typically occurs in systems where the transition to the Business Partner model is being implemented, especially in SAP S/4HANA environments.
  Cause:
  
  Business Partner Configuration: The synchronization feature may not be activated in the system settings. This can happen if the necessary configuration steps to enable the synchronization of customer and supplier data to the Business Partner have not been completed.
  Master Data Settings: The settings for master data management may not be properly configured to allow for the synchronization of customer/supplier data.
  System Upgrade: If the system has recently been upgraded, certain settings may have been reset or not properly migrated, leading to this error.
  Authorization Issues: There may be authorization issues preventing the synchronization process from being executed.
  
  Solution:
  
  
  Activate Synchronization:
  
  Go to the transaction code BP (Business Partner) and check the settings for the synchronization of customer and supplier data.
  Ensure that the relevant settings for synchronization are activated in the system configuration. This can typically be done in the customizing settings under SPRO > Cross-Application Components > Master Data Synchronization > Define Synchronization Settings.
  
  
  
  Check Master Data Settings:
  
  Verify that the customer and supplier master data settings are correctly configured to allow for synchronization with the Business Partner.
  Ensure that the necessary roles and authorizations are assigned to users who need to perform these operations.
  
  
  
  Review Upgrade Documentation:
  
  If the error occurred after a system upgrade, review the upgrade documentation to ensure that all necessary post-upgrade steps have been completed, particularly those related to Business Partner configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that need to be applied.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the synchronization is functioning as expected. Create or modify a customer or supplier and check if the changes reflect in the Business Partner data.
  
  
  
  Related Information:
  
  Business Partner Model: Understand the Business Partner model in SAP, which consolidates customer and supplier data into a single entity for better data management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, XD01 (Create Customer), and MK01 (Create Vendor) to manage master data.
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues faced by other users.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.