How To Fix WRF_RPR_PROMREB024 - Discount was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_RPR_PROMREB - Promotion Discounts at Material Level

• Message number: 024

• Message text: Discount was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_RPR_PROMREB024 - Discount was deactivated ?

  The SAP error message WRF_RPR_PROMREB024 indicates that a discount or promotion has been deactivated in the system. This error typically arises in the context of pricing and promotions management within SAP, particularly in the Retail or Sales and Distribution modules.
  Cause:
  
  Deactivation of Promotion: The most common cause is that the promotion or discount that you are trying to apply has been deactivated in the system. This could be due to a scheduled end date, manual deactivation, or other business rules.
  Configuration Issues: There may be configuration settings in the promotion management module that prevent the discount from being applied.
  Master Data Issues: The relevant master data (like customer, material, or condition records) may not be set up correctly or may not be active.
  Validity Period: The promotion may not be valid for the current date or may have specific conditions that are not met.
  
  Solution:
  
  Check Promotion Status: Verify the status of the promotion in the SAP system. Ensure that it is active and has not been deactivated or expired.
  
  Navigate to the promotion management area and check the promotion details.
  
  
  Review Validity Dates: Ensure that the promotion is within its validity period. If it has expired, you may need to reactivate it or create a new promotion.
  Configuration Review: Check the configuration settings related to promotions and discounts in the SAP system. Ensure that all necessary settings are correctly configured.
  Master Data Verification: Ensure that all relevant master data (customers, materials, etc.) is correctly set up and active. Check if there are any restrictions or conditions that might prevent the discount from being applied.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the promotion management module and how to troubleshoot related issues.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to manage pricing conditions.
  Promotion Management: Familiarize yourself with the promotion management functionalities in SAP, including how to create, modify, and deactivate promotions.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.