How To Fix WRF_AT123 - Order &1 contains changes that will not be synchronized

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_AT - Messages for Allocation Table RTFASH

• Message number: 123

• Message text: Order &1 contains changes that will not be synchronized

What causes this issue?

There are changes in purchase order &V1& that will not be synchronized
with the allocation table (allocation table &V2&, item &V3&).
The following changes are taken into account during synchronization
between purchase order and allocation table:
Allocation table relevancy indicator
Quantities and units of measure
Distribution center
Delivery phases
Deletion indicator

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check purchase order &V1& and the affected allocation table &V2&, item
&v3&, and synchronize them manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_AT123 - Order &1 contains changes that will not be synchronized ?

  The SAP error message:
  WRF_AT123 Order &1 contains changes that will not be synchronized
  typically occurs in the context of SAP Plant Maintenance (PM) or Production Planning (PP) modules when working with orders that are integrated with the Workforce Management (WFM) or Workforce Scheduling components, or when using Workforce Routing Framework (WRF).
  
  Cause
  
  The message indicates that the order (Order number &1) has been changed locally in the system, but these changes will not be synchronized with the external system or the workforce scheduling system.
  This usually happens when:
  
  The order has been modified in SAP, but the changes are not compatible or not allowed to be sent to the external workforce management system.
  There is a mismatch or missing configuration in the integration between SAP and the external workforce scheduling system.
  The order status or certain fields have been changed in a way that prevents synchronization.
  The synchronization job or interface is not properly triggered or configured.
  
  
  It can also occur if the order is locked or in a status that disallows synchronization.
  
  
  Solution
  
  
  Check Order Status and Changes:
  
  Verify the current status of the order.
  Check which fields or data have been changed.
  Ensure that the changes are allowed to be synchronized.
  
  
  
  Review Integration Settings:
  
  Check the configuration of the Workforce Routing Framework (WRF) or the relevant integration middleware.
  Ensure that the synchronization settings are correct and active.
  Verify that the communication between SAP and the external system is working properly.
  
  
  
  Trigger Synchronization Manually:
  
  Sometimes, synchronization jobs need to be manually triggered.
  Use transaction codes or tools provided for synchronization (e.g., WRF related transactions or middleware monitoring tools).
  
  
  
  Check for Locks or Authorizations:
  
  Ensure the order is not locked by another user or process.
  Verify that the user has the necessary authorizations to perform synchronization.
  
  
  
  Review SAP Notes and Documentation:
  
  Search for SAP Notes related to WRF_AT123 for any known bugs or patches.
  Apply any relevant SAP Notes if available.
  
  
  
  Consult Middleware Logs:
  
  If integration uses middleware (e.g., SAP PI/PO), check the logs for errors or warnings related to the order synchronization.
  
  
  
  
  Related Information
  
  Workforce Routing Framework (WRF): A framework used in SAP to manage workforce scheduling and routing, often integrated with SAP PM or PP orders.
  Synchronization Process: The process that ensures changes in SAP orders are reflected in the external workforce management system and vice versa.
  Transaction Codes:
  
  IW32 / IW33 - Change / Display PM orders.
  WRF related transactions (depending on system setup).
  
  
  SAP Notes: Search for notes with keywords like "WRF_AT123", "order synchronization", "workforce routing framework".
  Middleware: If using SAP Process Integration (PI) or SAP Cloud Platform Integration (CPI), check the interface monitoring.
  
  
  If you provide more context (e.g., module, integration scenario), I can help with more specific steps or troubleshooting.