How To Fix WRF_ARTICLELIST038 - Error retrieving the objects from the buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_ARTICLELIST - Mesage Class of Material List

• Message number: 038

• Message text: Error retrieving the objects from the buffer

Self-Explanatory Message

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• What is the cause and solution for SAP error message WRF_ARTICLELIST038 - Error retrieving the objects from the buffer ?

  SAP Error Message:
  
  WRF_ARTICLELIST038 - Error retrieving the objects from the buffer
  
  Cause:
  This error typically occurs in SAP Retail or SAP IS-Retail environments when the system tries to fetch article or product data from the buffer (cache) but fails. The buffer is used to improve performance by storing frequently accessed data in memory. The failure can be due to:
  
  The requested objects (articles) are not present in the buffer.
  Buffer inconsistencies or corruption.
  Buffer not properly initialized or refreshed.
  Memory or system resource issues affecting buffer access.
  Incorrect or missing configuration related to buffering of article data.
  Transport or patch inconsistencies causing buffer data mismatch.
  
  
  Solution:
  To resolve the WRF_ARTICLELIST038 error, consider the following steps:
  
  
  Check Buffer Status:
  
  Use transaction /n/ISRetail/BUFSTAT or relevant buffer monitoring transactions to check the status of the article buffer.
  Verify if the buffer is active and contains the expected data.
  
  
  
  Rebuild or Refresh the Buffer:
  
  Execute the relevant report or program to refresh or rebuild the article buffer.
  For example, run report /ISRetail/BUF_REBUILD or use the Retail article buffer refresh function.
  This will reload the article data into the buffer from the database.
  
  
  
  Check Configuration:
  
  Verify the buffer configuration in IMG under Retail ? Master Data ? Article ? Buffering.
  Ensure that buffering is enabled and correctly set up for the article master data.
  
  
  
  Check for Transport or Patch Issues:
  
  If the error started after a transport or system upgrade, verify that all relevant objects and buffer-related programs are correctly imported.
  Apply any SAP Notes related to buffer issues in Retail.
  
  
  
  System Resources:
  
  Check system memory and performance parameters.
  Insufficient memory or system load can cause buffer retrieval failures.
  
  
  
  Debugging:
  
  If the problem persists, debugging the function module or method that retrieves the buffer objects can help identify the exact cause.
  Check the short dump (ST22) or system logs (SM21) for related errors.
  
  
  
  
  Related Information:
  
  
  SAP Notes:
  
  Search for SAP Notes related to WRF_ARTICLELIST038 or article buffer issues in SAP Service Marketplace.
  Example notes might address known bugs or provide patches.
  
  
  
  Transactions:
  
  /ISRetail/BUFSTAT – Buffer status and monitoring.
  /ISRetail/BUF_REBUILD – Rebuild buffer.
  SM21 – System log.
  ST22 – Dump analysis.
  
  
  
  SAP Modules:
  
  SAP IS-Retail (Industry Solution for Retail).
  Article master data management.
  
  
  
  Buffering Concept:
  
  Buffering is used to improve performance by caching frequently accessed data.
  Proper buffer management is critical in retail scenarios with large master data.
  
  
  
  
  Summary:
  The WRF_ARTICLELIST038 error indicates a failure in retrieving article objects from the buffer, usually due to missing or inconsistent buffer data. The solution involves checking and refreshing the buffer, verifying configuration, ensuring system resources are adequate, and applying relevant SAP Notes or patches.
  If the problem continues after these steps, consider raising a support ticket with SAP, providing detailed logs and system information.