How To Fix WRF_ARTICLELIST037 - The information could not be buffered

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_ARTICLELIST - Mesage Class of Material List

• Message number: 037

• Message text: The information could not be buffered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_ARTICLELIST037 - The information could not be buffered ?

  SAP Error Message:
  
  WRF_ARTICLELIST037 - The information could not be buffered
  
  Cause:
  This error typically occurs in SAP Retail (IS-Retail) environments when the system tries to buffer (cache) article-related information but fails. The buffering mechanism is used to improve performance by storing frequently accessed data in memory. The failure to buffer can be caused by:
  
  Insufficient memory or buffer space allocated for the article list or related data.
  Inconsistent or corrupted article master data that prevents proper buffering.
  Incorrect or missing customizing settings related to buffering or article list management.
  Authorization issues that prevent the system from accessing or writing buffer data.
  Technical issues such as transport inconsistencies or incomplete data loads.
  
  
  Solution:
  To resolve the error WRF_ARTICLELIST037, consider the following steps:
  
  
  Check Buffer Settings:
  
  Verify the buffer size and parameters in transaction RZ11 or RZ10 related to buffering (e.g., parameters like zbuffer, abap/buffersize).
  Increase buffer size if necessary.
  
  
  
  Review Article Master Data:
  
  Run consistency checks on article master data using standard reports or transactions (e.g., MM03, WRTV).
  Correct any inconsistencies or incomplete data.
  
  
  
  Check Customizing:
  
  Review the settings in SPRO under Retail ? Master Data ? Article ? Article List Buffering.
  Ensure that buffering is correctly configured and enabled.
  
  
  
  Authorization Check:
  
  Verify that the user or process has the necessary authorizations to read/write buffer data.
  
  
  
  Clear and Rebuild Buffers:
  
  Use transaction /nSICF to clear caches if related to web services.
  Use transaction /nSM12 or /nSM21 to check for locks or system logs.
  Restart the application server or clear buffers using /nSMLG or /nST02.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to WRF_ARTICLELIST037.
  Apply any relevant patches or corrections.
  
  
  
  Technical Analysis:
  
  Check system logs (transaction SM21) and dumps (transaction ST22) for related errors.
  Debug the program or function module that triggers the error to identify the exact cause.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03 - Display Material Master
  SPRO - Customizing
  RZ11 / RZ10 - Profile Parameter Maintenance
  SM21 - System Log
  ST22 - ABAP Dump Analysis
  SM12 - Lock Entries
  SMLG - Buffer Management
  
  
  
  SAP Modules:
  
  SAP Retail (IS-Retail)
  SAP MM (Material Management)
  
  
  
  Common Notes:
  
  Check SAP Notes related to article buffering and performance issues.
  Example Note: "Buffering of article master data fails due to insufficient buffer size" (Note number varies).
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and system information.