How To Fix WRF_APC747 - Distribution channel &1 replaced by reference distr. channel &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_APC - Messages for Operational Assortment Planning and Control

• Message number: 747

• Message text: Distribution channel &1 replaced by reference distr. channel &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_APC747 - Distribution channel &1 replaced by reference distr. channel &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Message:
  WRF_APC747 Distribution channel &1 replaced by reference distr. channel &2
  
  Cause:
  This message occurs during the processing of sales documents or master data when the system detects that the distribution channel originally entered (&1) is not valid or allowed for the current context (e.g., sales area, customer, or material). As a result, the system automatically replaces the entered distribution channel with a reference distribution channel (&2) that is valid or default for the given sales area or organizational settings.
  This typically happens because:
  
  The distribution channel &1 is not assigned or allowed for the sales organization or division in the sales area.
  The distribution channel &1 is not maintained in customizing for the relevant sales area.
  The customer or material master data restricts the use of the original distribution channel.
  The system uses a reference distribution channel (&2) as a fallback to ensure document consistency.
  
  
  Solution:
  
  
  Check Sales Area Configuration:
  
  Go to SPRO ? Sales and Distribution ? Sales ? Sales Areas ? Assign Sales Organization - Distribution Channel - Division.
  Verify that the distribution channel &1 is assigned to the sales organization and division.
  If not assigned, either assign it or use the correct distribution channel.
  
  
  
  Check Customer and Material Master Data:
  
  Verify if the customer master (XD01/XD02) or material master (MM01/MM02) restricts the use of the original distribution channel.
  Adjust master data if necessary.
  
  
  
  Review Document Entry:
  
  Ensure that the correct distribution channel is entered during sales document creation.
  If the system replaces the channel automatically, confirm that the replacement channel (&2) is appropriate.
  
  
  
  Customizing Reference Distribution Channel:
  
  Sometimes, a reference distribution channel is maintained in customizing as a default or fallback.
  Check if this is intentional and aligns with business processes.
  
  
  
  Consult SAP Notes:
  
  Check for any SAP Notes related to message WRF_APC747 for specific patches or corrections.
  
  
  
  
  Related Information:
  
  Message Class: WRF_APC
  Module: SD (Sales and Distribution)
  Transaction Codes: VA01, VA02 (Sales Order Processing), XD01/XD02 (Customer Master), MM01/MM02 (Material Master)
  SPRO Path:
  
  Sales and Distribution ? Sales ? Sales Areas ? Assign Sales Organization - Distribution Channel - Division
  
  
  Summary:
  The message informs you that the system replaced an invalid or unassigned distribution channel with a valid reference distribution channel to maintain data consistency. The root cause is usually a configuration or master data mismatch. Correcting the assignment of distribution channels in sales area customizing or adjusting master data will resolve the issue.
  
  If you need help with specific steps or screenshots, feel free to ask!