How To Fix WPRO_XI_PROXY214 - Cannot update bonus buy &1 of Promotion &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 214

• Message text: Cannot update bonus buy &1 of Promotion &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY214 - Cannot update bonus buy &1 of Promotion &2 ?

  The SAP error message:
  WPRO_XI_PROXY214 Cannot update bonus buy &1 of Promotion &2
  typically occurs in the context of SAP Promotion Management or SAP Trade Promotion Management (TPM) when there is an issue updating the "bonus buy" condition or data related to a specific promotion.
  
  Cause
  
  Data Inconsistency or Locking Issue: The system cannot update the bonus buy condition because the relevant promotion data is locked or inconsistent.
  Authorization Problem: The user or process attempting the update does not have sufficient authorization to modify the promotion or bonus buy data.
  Incorrect or Missing Data: The bonus buy condition or promotion data might be incomplete, missing, or incorrectly maintained.
  Integration/Proxy Issues: If the update is triggered via an XI/PI proxy (middleware), there might be communication or mapping errors.
  Promotion Status: The promotion might be in a status that does not allow updates (e.g., already released or closed).
  Custom Enhancements or BAdIs: Custom code or enhancements might be interfering with the update process.
  
  
  Solution
  
  
  Check Promotion Status:
  
  Verify that the promotion &2 is in a status that allows updates.
  If the promotion is released or closed, changes might be restricted.
  
  
  
  Check Data Consistency:
  
  Review the bonus buy data &1 for completeness and correctness.
  Use transaction codes like /nWPR1 or /nWPR2 (depending on your SAP system) to display and maintain promotion data.
  
  
  
  Check Locks:
  
  Use transaction SM12 to check if the promotion or related data is locked by another user or process.
  If locked, coordinate with the user or wait for the lock to be released.
  
  
  
  Authorization Check:
  
  Ensure the user or process has the necessary authorizations to update promotions and bonus buy conditions.
  Use SU53 after the error occurs to check for missing authorizations.
  
  
  
  Check Proxy/Integration:
  
  If the update is triggered via an XI/PI proxy, check the middleware logs for errors.
  Verify the mapping and data being sent to SAP.
  
  
  
  Review Custom Code:
  
  If there are any BAdIs or user exits related to promotion updates, check if they are causing the issue.
  Debug or temporarily disable custom code to isolate the problem.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WPRO_XI_PROXY214 or promotion update errors.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  WPR1 - Create Promotion
  WPR2 - Change Promotion
  WPR3 - Display Promotion
  SM12 - Lock Entries
  SU53 - Authorization Check
  
  
  
  SAP Modules:
  
  SAP Trade Promotion Management (TPM)
  SAP Promotion Management
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WPRO_XI_PROXY214 or promotion update errors.
  
  
  
  Middleware:
  
  If using SAP XI/PI for integration, check the communication channels and message monitoring.
  
  
  
  
  If you provide more context (e.g., transaction used, system landscape, whether this is during an interface call or manual update), I can help narrow down the cause further.