How To Fix WPRO_XI_PROXY212 - Bonus buy &1 of Promotion &2 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 212

• Message text: Bonus buy &1 of Promotion &2 deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY212 - Bonus buy &1 of Promotion &2 deleted ?

  The SAP error message:
  WPRO_XI_PROXY212 Bonus buy &1 of Promotion &2 deleted
  typically occurs in the context of SAP Promotion Management or SAP Trade Promotion Management, especially when dealing with bonus buys or promotional conditions integrated with SAP ERP or SAP CRM systems.
  
  Cause
  
  The message indicates that a bonus buy item (a promotional free or discounted product) associated with a specific promotion has been deleted or is no longer valid.
  This can happen if:
  
  The bonus buy condition or item was manually deleted from the promotion.
  The promotion itself (&2) was changed or deleted.
  The integration between SAP Promotion Management and the backend system (e.g., ERP SD module) has inconsistencies.
  The proxy or interface handling the promotion data (e.g., XI/PI proxy) detected that the bonus buy item no longer exists or is invalid.
  
  
  It is often triggered during data replication, order processing, or promotion validation steps.
  
  
  Solution
  
  
  Check the Promotion and Bonus Buy Configuration:
  
  Verify that the promotion (&2) still exists and is active.
  Check if the bonus buy item (&1) is still assigned to the promotion.
  If the bonus buy was deleted intentionally, confirm that all dependent documents or orders are updated accordingly.
  
  
  
  Review Integration and Proxy Settings:
  
  Check the XI/PI proxy logs for errors related to the promotion data.
  Ensure that the proxy configuration is correct and that the promotion data is synchronized properly between systems.
  
  
  
  Recreate or Reactivate Bonus Buy:
  
  If the bonus buy was deleted by mistake, recreate it in the promotion.
  Reactivate the promotion if it was set to inactive.
  
  
  
  Check for Open Documents:
  
  If there are sales orders or documents referencing the deleted bonus buy, these need to be corrected or deleted.
  
  
  
  Consult SAP Notes:
  
  Search SAP Support Portal for notes related to WPRO_XI_PROXY212 or promotion bonus buy deletion issues.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information
  
  Module: SAP Trade Promotion Management (TPM), SAP Promotion Management (WPM)
  Integration: Often involves SAP ERP SD module and SAP CRM or SAP BW for promotions.
  Transaction Codes:
  
  /nWPM_PROMO - Promotion Management
  /nWPM_BONUS - Bonus Buy Maintenance
  SXMB_MONI - XI/PI Message Monitoring
  
  
  SAP Notes: Check for notes related to promotion bonus buy deletion or proxy errors.
  Proxy/Interface: The error is related to the XI/PI proxy interface that handles promotion data exchange.
  
  
  If you provide more context (e.g., when exactly the error occurs, system landscape), I can help with more specific troubleshooting steps.