How To Fix WPRO_XI_PROXY109 - Inconsistency for product &1 in offers &3 and &4: Element &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 109

• Message text: Inconsistency for product &1 in offers &3 and &4: Element &2

What causes this issue?

The product &V1& is contained at least twice in the retail event (offers
&V3& and &V4&) using different values for the element &V2&.

System Response

The offer is ignored.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY109 - Inconsistency for product &1 in offers &3 and &4: Element &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPRO_XI_PROXY109
  
  Text: Inconsistency for product &1 in offers &3 and &4: Element &2
  
  Cause:
  This error occurs during the processing of product offers in SAP, typically in the context of SAP CRM or SAP ERP integration scenarios involving product master data or pricing conditions. The message indicates that there is an inconsistency or mismatch for a particular product (&1) between two different offers (&3 and &4) concerning a specific element (&2).
  The "element" (&2) could be a field or attribute related to the product, such as pricing, conditions, product attributes, or other master data elements that are expected to be consistent across offers.
  Common causes include:
  
  Data inconsistency between two offers for the same product, e.g., different pricing or conditions.
  Incorrect or incomplete data replication between systems (e.g., between SAP ERP and SAP CRM).
  Mismatch in product attributes or conditions that are supposed to be identical or compatible.
  Integration or mapping errors in the middleware or XI/PI/PO (Process Integration/Process Orchestration) layer.
  Custom enhancements or user exits that incorrectly modify product data during offer processing.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the product and offers involved:
  
  Check the product number (&1) and the two offers (&3 and &4) mentioned in the error.
  Review the element (&2) that is inconsistent.
  
  
  
  Compare the offers:
  
  Use transaction codes like VA03 (Display Sales Order) or CRMD_ORDER (CRM Order) to display the offers.
  Compare the relevant fields or attributes (element &2) for the product in both offers.
  
  
  
  Check master data consistency:
  
  Verify that the product master data is consistent across systems.
  Check pricing conditions, product attributes, and other relevant data.
  
  
  
  Review integration and replication:
  
  If the offers come from different systems, check the replication status and logs.
  Use tools like SLG1 (Application Log) to find related errors in data replication.
  
  
  
  Correct the data:
  
  Adjust the inconsistent element in one of the offers to match the other.
  If necessary, correct the product master data or pricing conditions.
  
  
  
  Check custom code:
  
  Review any user exits, BAdIs, or enhancements that might affect product data during offer processing.
  Ensure they do not introduce inconsistencies.
  
  
  
  Reprocess the offers:
  
  After correction, try to process the offers again.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA03 - Display Sales Order
  CRMD_ORDER - CRM Order Processing
  SLG1 - Application Log
  MM03 - Display Material Master
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace or SAP ONE Support Launchpad for notes related to WPRO_XI_PROXY109.
  Sometimes, specific patches or corrections are available.
  
  
  
  Integration Scenarios:
  
  This error is common in SAP CRM and ERP integration scenarios where product offers are synchronized.
  Middleware components like SAP PI/PO or SAP XI may log additional details.
  
  
  
  Debugging:
  
  If the issue persists, debugging the relevant function modules or BAdIs involved in offer processing may be necessary.
  
  
  
  
  If you provide more context (e.g., the exact scenario, system landscape, or the element &2), I can help with more specific guidance.