How To Fix WPRO_XI_PROXY014 - Discarding business process &1, order ID &2 (PI message &3) failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 014

• Message text: Discarding business process &1, order ID &2 (PI message &3) failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY014 - Discarding business process &1, order ID &2 (PI message &3) failed ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPRO_XI_PROXY014
  
  Text: Discarding business process &1, order ID &2 (PI message &3) failed
  
  Meaning / Cause:
  This error occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system tries to discard or delete a business process instance (BPM instance) related to a proxy message but fails.
  
  Business Process &1: The name or ID of the business process instance.
  Order ID &2: The unique identifier of the order or process instance.
  PI message &3: The message ID in the SAP PI system.
  
  Cause:  
  
  The system attempts to discard a business process instance (for example, after a failure or timeout) but cannot do so because the instance is locked, already deleted, or there is a database or runtime error.
  Possible reasons include:
  
  The business process instance is in an inconsistent state.
  The instance is locked by another process or user.
  Database locks or deadlocks.
  The message processing failed and the system tries to clean up but cannot.
  Authorization issues preventing deletion.
  System or connectivity issues between SAP PI and the backend system.
  
  
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Business Process Instance Status:
  
  Use transaction SXMB_MONI (PI Monitoring) or SWI1 / SWI2_FREQ (Workflow monitoring) to check the status of the business process instance.
  Identify if the instance is stuck, locked, or in error status.
  
  
  
  Unlock or Delete the Instance Manually:
  
  If the instance is locked, try to unlock it.
  If the instance is corrupted or cannot be processed, consider deleting it manually via the monitoring tools or using appropriate SAP transactions.
  
  
  
  Check for Database Locks:
  
  Use transaction SM12 to check for locked entries related to the business process or message.
  If locks exist, analyze and release them carefully.
  
  
  
  Review System Logs and Traces:
  
  Check SM21 (System log), ST22 (Dump analysis), and SLG1 (Application log) for related errors or dumps.
  Look for any authorization or runtime errors.
  
  
  
  Check Authorization:
  
  Ensure the user or system process has the necessary authorizations to delete or discard business process instances.
  
  
  
  Restart or Resubmit the Message:
  
  Sometimes resubmitting the message or restarting the integration engine can resolve transient issues.
  
  
  
  Apply SAP Notes / Patches:
  
  Search for SAP Notes related to WPRO_XI_PROXY014 or business process discard failures.
  Apply any relevant patches or fixes.
  
  
  
  Contact SAP Support:
  
  If the issue persists, collect all relevant logs, traces, and system information and open a ticket with SAP Support.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SXMB_MONI – SAP PI Message Monitoring
  SWI1 / SWI2_FREQ – Workflow Monitoring
  SM12 – Lock Entries
  SM21 – System Log
  ST22 – ABAP Dump Analysis
  SLG1 – Application Log
  
  
  
  SAP Notes:
  
  Search for notes with keywords like "WPRO_XI_PROXY014", "discard business process failed", or "PI message discard failure".
  
  
  
  Documentation:
  
  SAP PI/PO Administration guides
  SAP Workflow and BPM troubleshooting guides
  
  
  
  
  If you provide more context (e.g., system version, scenario, recent changes), I can help tailor the solution further.