How To Fix WPRO_XI_PROXY013 - Confirming business process &1, order ID &2 (PI message &3) failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 013

• Message text: Confirming business process &1, order ID &2 (PI message &3) failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY013 - Confirming business process &1, order ID &2 (PI message &3) failed ?

  The SAP error message:
  WPRO_XI_PROXY013 Confirming business process &1, order ID &2 (PI message &3) failed
  is related to the SAP Process Integration (PI) or Process Orchestration (PO) scenario where a business process confirmation via a proxy interface has failed.
  
  Cause
  This error typically occurs when the confirmation of a business process instance (such as a workflow or order processing step) via an XI/PI proxy call fails. The reasons can include:
  
  Communication issues between the SAP backend system and the PI/PO system.
  Incorrect or missing configuration in the integration scenario (e.g., wrong endpoint, wrong interface mapping).
  Runtime errors in the PI message processing (e.g., mapping errors, adapter errors).
  The business process instance identified by the order ID (&2) may not exist or is in an inconsistent state.
  The PI message (&3) related to the confirmation failed due to message processing errors.
  Authorization or system errors in the backend system or PI system.
  Network or system downtime during message confirmation.
  
  
  Solution
  To resolve this error, follow these steps:
  
  
  Check the PI/PO Message Monitor:
  
  Go to the SAP PI/PO system and check the message with ID &3 in the Message Monitoring (transaction SXMB_MONI or the web-based Message Monitoring).
  Look for errors in message processing, mapping, adapter communication, or routing.
  Fix any errors found (e.g., correct mapping, resend message).
  
  
  
  Verify Configuration:
  
  Check the integration scenario configuration for the business process confirmation interface.
  Ensure the endpoint URLs, communication channels, and interface mappings are correct.
  Verify that the sender and receiver agreements are active and correctly configured.
  
  
  
  Check Backend System Logs:
  
  In the SAP backend system (e.g., ERP or CRM), check the application logs (transaction SLG1) or workflow logs for errors related to the order ID &2.
  Verify that the business process instance exists and is in a valid state to be confirmed.
  
  
  
  Resend or Reprocess the Message:
  
  If the message failed due to transient errors, try resending the message from the PI/PO system.
  If the message is stuck, consider deleting and recreating the message or restarting the integration process.
  
  
  
  Check Network and System Availability:
  
  Ensure that the PI/PO system and backend systems are up and reachable.
  Check for any network issues or system downtimes.
  
  
  
  Authorization Checks:
  
  Verify that the user or system ID used for the proxy call has the necessary authorizations.
  
  
  
  
  Related Information
  
  Transaction SXMB_MONI - PI/PO Message Monitoring.
  Transaction SLG1 - Application Log for backend system.
  SAP Note 1684843 - Troubleshooting SAP PI/PO message failures.
  SAP Help Portal - Integration scenarios and error handling.
  SAP Support Forums - Community discussions on WPRO_XI_PROXY013.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WPRO_XI_PROXY013 Confirming business process &1, order ID &2 (PI message &3) failed
  
  
  Cause
  Failure in confirming business process via PI proxy due to communication, config, or runtime errors
  
  
  Solution
  Check PI message monitor, verify config, check backend logs, resend message, check system availability
  
  
  Related Info
  SAP PI/PO message monitoring (SXMB_MONI), backend logs (SLG1), SAP Notes and forums
  
  
  
  
  If you provide the actual values for &1, &2, and &3, or logs from the PI message, more specific guidance can be given.