How To Fix WPM_MSG_OFR_PRM_INTG159 - Invalid transaction reward quantity &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 159

• Message text: Invalid transaction reward quantity &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG159 - Invalid transaction reward quantity &1 ?

  The SAP error message:
  WPM_MSG_OFR_PRM_INTG159: Invalid transaction reward quantity &1
  
  Cause:
  This error typically occurs in the SAP CRM or SAP Hybris Marketing context, specifically within the Promotion and Reward Management or Loyalty Management modules. The message indicates that the system has encountered an invalid or inconsistent transaction reward quantity during the processing of a promotion or reward transaction.
  Common causes include:
  
  The reward quantity specified in the transaction is zero, negative, or otherwise outside the allowed range.
  The reward quantity does not comply with the defined business rules or constraints for the promotion or reward.
  Data inconsistencies or incorrect input in the transaction reward quantity field.
  Integration issues where the quantity passed from an external system or interface is invalid.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Reward Quantity Input:
  
  Verify that the transaction reward quantity entered is a positive number and within the allowed limits defined in the promotion or reward setup.
  Ensure that the quantity is not zero or negative.
  
  
  
  Review Promotion/Reward Configuration:
  
  Check the promotion or reward definition in SAP CRM or Loyalty Management.
  Confirm that the reward quantity parameters and constraints are correctly configured.
  Validate the reward calculation rules and ensure they allow the quantity being processed.
  
  
  
  Validate Data Consistency:
  
  Inspect the transaction data for inconsistencies or errors.
  If the transaction is coming from an external system, verify the data mapping and integration logic to ensure the quantity is correctly passed.
  
  
  
  Debug or Trace the Process:
  
  Use SAP transaction logs or debugging tools to trace where the invalid quantity is being set or checked.
  Identify if any custom code or user exits are manipulating the reward quantity incorrectly.
  
  
  
  Correct the Transaction or Retry:
  
  If the transaction data is incorrect, correct the quantity and retry processing.
  If the error persists, consider re-creating the transaction with valid data.
  
  
  
  
  Related Information:
  
  SAP Notes and KBAs: Search for SAP Notes related to WPM_MSG_OFR_PRM_INTG159 or reward quantity issues in the SAP Support Portal.
  Modules Involved: SAP CRM (Customer Relationship Management), SAP Hybris Marketing, SAP Loyalty Management.
  Transaction Codes: Depending on the system, transactions related to promotion and reward management (e.g., CRMD_ORDER, WPM_PROMOTION, or loyalty transaction processing).
  Integration Points: If integrated with external systems (e.g., POS, e-commerce), verify the interface mappings and data validations.
  
  
  If you provide more context (e.g., module, transaction, scenario), I can help tailor the solution further.