How To Fix WPM_MSG_OFR_PRM_INTG157 - Missing transaction reward object

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 157

• Message text: Missing transaction reward object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG157 - Missing transaction reward object ?

  The SAP error message WPM_MSG_OFR_PRM_INTG157: Missing transaction reward object typically occurs in the context of SAP Incentive and Commission Management or SAP Sales Performance Management (SPM) when the system expects a transaction reward object but cannot find it during processing.
  
  Cause
  
  The error indicates that the system is trying to process a transaction reward object (such as a reward or incentive linked to a sales transaction), but this object is missing or not created in the system.
  This can happen if:
  
  The transaction reward object was not generated due to incomplete or incorrect data.
  The reward object was deleted or not properly saved.
  There is a mismatch or inconsistency in the integration between the transaction data and the reward processing.
  The reward object is expected but the configuration or the processing logic did not create it.
  
  
  
  
  Solution
  
  
  Check Transaction Data and Reward Object Creation:
  
  Verify that the transaction data is complete and correct.
  Ensure that the reward object is created during the transaction processing.
  Use transaction codes or tools related to incentive processing to check if the reward object exists.
  
  
  
  Review Configuration:
  
  Check the configuration of the incentive or commission rules to ensure that the reward object is supposed to be created for the given transaction.
  Verify the integration settings between transaction processing and reward calculation.
  
  
  
  Reprocess or Regenerate Reward Objects:
  
  If the reward object is missing, try to reprocess or regenerate the reward objects for the transaction.
  Use relevant SAP programs or reports to recreate missing reward objects.
  
  
  
  Check for Custom Code or Enhancements:
  
  If custom code or user exits are involved in reward object creation, verify that they are working correctly and not causing the object to be skipped.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to message WPM_MSG_OFR_PRM_INTG157 for any known issues or patches.
  If the problem persists, consider raising a support ticket with SAP, providing detailed logs and transaction data.
  
  
  
  
  Related Information
  
  Module: SAP Sales Performance Management (SPM) / Incentive and Commission Management
  Transaction Codes: Depending on your system, transaction codes like WPM_INSPROCESS, WPM_REWARD, or custom transactions related to incentive processing may be relevant.
  SAP Notes: Check the SAP Support Portal for notes related to reward object creation and integration errors.
  Logs and Traces: Review application logs and traces to identify where the reward object creation failed.
  
  
  If you provide more context (e.g., the exact transaction or process where this error occurs), I can help with more specific troubleshooting steps.