How To Fix WPM_MSG_OFR_PRM_INTG125 - Get terms of offer with coupon discount must be linked using AND operator

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 125

• Message text: Get terms of offer with coupon discount must be linked using AND operator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG125 - Get terms of offer with coupon discount must be linked using AND operator ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG125
  
  Text: Get terms of offer with coupon discount must be linked using AND operator
  
  Cause:
  This error occurs in SAP Promotion Management (often in SAP CRM or SAP Hybris Marketing) when defining promotion offers that include coupon discounts. Specifically, the system expects that the conditions (terms) related to coupon discounts within an offer are linked using the AND logical operator, but they are currently linked using a different operator (e.g., OR).
  In other words, when you have multiple terms (conditions) that define the coupon discount part of an offer, these terms must be combined with an AND operator to ensure the correct logical evaluation of the offer. Using OR or other operators leads to ambiguity or incorrect application of the coupon discount, which the system prevents by throwing this error.
  
  Solution:
  
  
  Check the Offer Terms:
  
  Go to the offer in the SAP Promotion Management system.
  Review the terms (conditions) related to the coupon discount.
  
  
  
  Adjust Logical Operators:
  
  Ensure that all terms related to the coupon discount are linked using the AND operator.
  Change any OR or other logical operators linking these terms to AND.
  
  
  
  Save and Test:
  
  After making the changes, save the offer.
  Test the offer to confirm that the error no longer appears and that the coupon discount is applied correctly.
  
  
  
  
  Related Information:
  
  This error is specific to the promotion offer configuration in SAP systems that handle marketing and promotions, such as SAP CRM or SAP Hybris Marketing.
  The logical linking of terms is crucial for the correct evaluation of promotion conditions.
  The AND operator ensures that all conditions must be met for the coupon discount to apply, which is a requirement for coupon-based promotions.
  If you are using SAP CRM Web UI or SAP Hybris Marketing cockpit, the terms and their logical operators can be adjusted in the offer or promotion rule maintenance screens.
  Refer to SAP Note or documentation related to promotion management for more details on offer term configuration and logical operators.
  
  
  If you need help with the exact navigation or transaction codes, please specify your SAP system version or module.