How To Fix WPM_MSG_OFR_PRM_INTG124 - Offers with initial enforce multiple and coupon discounts not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 124

• Message text: Offers with initial enforce multiple and coupon discounts not supported

Self-Explanatory Message

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• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG124 - Offers with initial enforce multiple and coupon discounts not supported ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG124: Offers with initial enforce multiple and coupon discounts not supported
  
  Cause:
  This error occurs in SAP Promotion Management (WPM) when you try to create or process an offer that combines the following conditions:
  
  Initial Enforce Multiple: This is a setting in the offer that enforces the offer multiple times initially (e.g., buy 2 get 1 free, enforced multiple times).
  Coupon Discounts: The offer includes coupon-based discounts.
  
  SAP's current system logic does not support combining offers that have the "initial enforce multiple" setting with coupon discounts in the same offer or promotion scenario. This is a design limitation because the calculation logic for enforcing multiples initially conflicts with the way coupon discounts are applied.
  
  Solution:
  To resolve this error, you need to adjust the offer configuration:
  
  
  Remove the "Initial Enforce Multiple" setting from the offer if you want to use coupon discounts.
  
  Go to the offer configuration in SAP WPM.
  Find the setting related to "Initial Enforce Multiple" and disable it.
  
  
  
  Alternatively, avoid combining coupon discounts with offers that require initial enforce multiples.
  
  
  Split the promotion into two separate offers:
  
  One offer with the initial enforce multiple logic but no coupon discounts.
  Another offer with coupon discounts but without initial enforce multiple.
  
  
  
  Check SAP Notes and Support:
  
  Sometimes SAP releases patches or notes that address limitations or provide workarounds.
  Search the SAP Support Portal for notes related to WPM_MSG_OFR_PRM_INTG124 or similar offer integration errors.
  
  
  
  
  Related Information:
  
  SAP Promotion Management (WPM): This module handles complex promotions and offers in SAP Retail and other industries.
  Initial Enforce Multiple: A setting that enforces the offer multiple times at the start of the promotion calculation.
  Coupon Discounts: Discounts applied when a valid coupon is presented.
  Offer Configuration: The setup of promotion rules, conditions, and discounts in SAP WPM.
  SAP Notes: Always check for the latest SAP Notes for updates or patches related to this error.
  
  
  Summary:
  
  Cause: Combining "initial enforce multiple" offers with coupon discounts is not supported.
  Solution: Remove the initial enforce multiple setting or separate the offers.
  Check SAP Notes for any updates or patches.
  
  
  If you need help with the exact steps to change the offer configuration or want to check for SAP Notes, please provide your SAP system version and module details.