How To Fix WPM_MSG_OFR_PRM_INTG084 - Invalid hierarchy type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 084

• Message text: Invalid hierarchy type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG084 - Invalid hierarchy type &1 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG084 Invalid hierarchy type &1
  
  Cause:
  This error occurs in SAP Workflow or Business Process Management (BPM) scenarios when an invalid or unsupported hierarchy type is specified or encountered during the processing of organizational data or workflow rules.
  
  The placeholder &1 in the message will be replaced by the actual hierarchy type value that is considered invalid.
  Typically, this happens when the system expects a certain hierarchy type (e.g., Organizational Unit, Position, Job, Person) but receives a value that is not defined or not allowed in the current context.
  It can also occur if the hierarchy type is not maintained properly in the Organizational Management (OM) module or if there is a mismatch between the hierarchy type used in the workflow configuration and the actual data.
  
  
  Common Scenarios:
  
  When defining or triggering workflows that involve organizational structures.
  When using Organizational Management (OM) integration in workflows.
  When the workflow tries to resolve agents or organizational objects based on hierarchy types.
  Custom developments or enhancements that use hierarchy types incorrectly.
  
  
  Solution:
  
  
  Check the Hierarchy Type Value:
  
  Identify the hierarchy type value passed in the error message (&1).
  Verify if this hierarchy type is valid and supported in your SAP system.
  Common hierarchy types include:
  
  O - Organizational Unit
  S - Position
  C - Job
  P - Person
  
  
  If the hierarchy type is custom or unexpected, verify its definition.
  
  
  
  Verify Organizational Management (OM) Configuration:
  
  Use transaction PPOME or PO10 to check the organizational structure.
  Ensure that the hierarchy types used in the workflow or process are correctly maintained in OM.
  
  
  
  Check Workflow or BPM Configuration:
  
  Review the workflow definitions, especially agent determination rules.
  Ensure that the hierarchy type used in the workflow step or rule matches the valid types.
  If custom code or enhancements are involved, check the logic that determines or passes the hierarchy type.
  
  
  
  Correct the Hierarchy Type:
  
  If the hierarchy type is incorrect or invalid, correct it in the workflow or organizational data.
  If a custom hierarchy type is required, ensure it is properly defined and supported.
  
  
  
  Debugging:
  
  If the cause is not obvious, debug the workflow or the function module that triggers this error.
  Check the input parameters and the hierarchy type values being processed.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  PPOME - Change Organizational Plan
  PO10 - Display Organizational Plan
  SWDD - Workflow Builder
  PFTC - Task Maintenance (to check agent assignment)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to workflow and organizational management integration.
  Review SAP Help Portal documentation on Organizational Management and Workflow.
  
  
  
  Function Modules:
  
  The error might be raised in function modules related to organizational data retrieval or workflow agent determination, such as HR_WF_* function modules.
  
  
  
  
  Summary:
  The error WPM_MSG_OFR_PRM_INTG084 Invalid hierarchy type &1 indicates that an invalid or unsupported hierarchy type is being used in a workflow or organizational management context. To resolve it, verify and correct the hierarchy type in the organizational data or workflow configuration.
  
  If you provide the exact hierarchy type value (&1), I can help you further narrow down the issue.