How To Fix WPM_MSG_OFR_PRM_INTG060 - Packaged offers with Get terms are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 060

• Message text: Packaged offers with Get terms are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG060 - Packaged offers with Get terms are not supported ?

  SAP Error Message:
  
  WPM_MSG_OFR_PRM_INTG060: Packaged offers with Get terms are not supported
  
  Cause:
  This error occurs in SAP's Pricing and Promotions module (often in SAP CRM or SAP Hybris Marketing) when you try to create or process a packaged offer that includes Get terms (i.e., free or discounted items given as part of a promotion) within a scenario or configuration that does not support such a combination.
  
  Packaged offers are predefined bundles of products or services sold together.
  Get terms refer to promotional conditions where customers receive additional items or benefits (e.g., "Buy 2 Get 1 Free").
  The system or the specific promotion type/configuration does not support combining packaged offers with Get terms because the logic for handling free items or discounts in packaged offers is not implemented or allowed.
  
  
  Solution:
  
  
  Review the Offer Configuration:
  
  Check the promotion or offer setup in the system.
  Identify if the offer is defined as a packaged offer and simultaneously includes Get terms.
  
  
  
  Modify the Offer:
  
  Remove the Get terms from the packaged offer.
  Alternatively, split the promotion into two separate offers:
  
  One for the packaged offer without Get terms.
  Another for the Get terms promotion applied separately.
  
  
  
  
  
  Use Supported Promotion Types:
  
  Use promotion types or offer templates that support Get terms but are not packaged offers.
  Or use packaged offers without Get terms.
  
  
  
  Check SAP Notes and Documentation:
  
  Sometimes SAP releases notes or patches that extend functionality.
  Search for relevant SAP Notes using the message number or keywords.
  
  
  
  Consult SAP Support:
  
  If the business requirement mandates combining packaged offers with Get terms, consult SAP support for possible workarounds or future roadmap.
  
  
  
  
  Related Information:
  
  SAP Modules Involved: SAP CRM Pricing, SAP Hybris Marketing, SAP S/4HANA for Promotions.
  Typical Scenario: Promotions management where bundled products are sold with additional free items or discounts.
  Message Class: WPM_MSG_OFR_PRM_INTG (related to Offer and Promotion Integration).
  SAP Notes: Check SAP ONE Support Launchpad for notes related to WPM_MSG_OFR_PRM_INTG060.
  Documentation: SAP Help Portal sections on Promotions and Pricing, especially on offer types and promotion conditions.
  
  
  Summary:
  The error WPM_MSG_OFR_PRM_INTG060 indicates that the system does not support the combination of packaged offers with Get terms. To resolve, adjust the promotion setup to avoid this combination or separate the promotions accordingly. Always verify with the latest SAP documentation and notes for updates or enhancements.