How To Fix WPM_MSG_OFR_PRM_INTG059 - Offers with initial enforce multiple and Get terms are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 059

• Message text: Offers with initial enforce multiple and Get terms are not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG059 - Offers with initial enforce multiple and Get terms are not supported ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG059
  
  Text: Offers with initial enforce multiple and Get terms are not supported
  
  Cause:
  This error occurs in SAP Contract Accounts Receivable and Payable (FI-CA) or SAP Promotions Management when you try to create or process an offer (promotion) that combines:
  
  Initial Enforce Multiple: This means the offer is set to be enforced multiple times initially (e.g., the promotion can be applied multiple times at the start).
  Get Terms: These are the "Get" conditions or benefits in the promotion (e.g., free items, discounts, or benefits the customer "gets" when conditions are met).
  
  SAP does not support offers that simultaneously have initial enforce multiple set and contain Get terms. This is a system limitation because the logic for applying multiple initial enforcements conflicts with the way Get terms are processed.
  
  Solution:
  To resolve this error, you need to adjust the offer configuration:
  
  
  Review the Offer Setup:
  
  Check if the offer has the "Initial Enforce Multiple" flag set.
  Check if the offer contains any Get terms.
  
  
  
  Modify the Offer:
  
  Option 1: Remove or disable the "Initial Enforce Multiple" setting if you want to keep the Get terms.
  Option 2: Remove the Get terms if you want to keep the "Initial Enforce Multiple" setting.
  
  
  
  Alternative Approach:
  
  If the business requirement is to have multiple initial enforcements and Get terms, consider splitting the offer into two separate offers:
  
  One offer with initial enforce multiple but no Get terms.
  Another offer with Get terms but without initial enforce multiple.
  
  
  
  
  
  Test the Offer:
  
  After making changes, test the offer creation and processing to ensure the error no longer occurs.
  
  
  
  
  Related Information:
  
  This error is common in SAP Promotions Management or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with complex promotional offers.
  The limitation is due to the internal logic of how SAP processes multiple initial enforcements and Get terms, which can cause inconsistent or unsupported scenarios.
  SAP Notes or documentation related to promotion management or offer processing might provide additional guidance.
  Always check the latest SAP Help Portal or SAP Notes for updates or patches that might address this limitation.
  
  
  If you need help identifying where to change these settings or further troubleshooting, please provide the SAP module and transaction code you are using, and I can guide you accordingly.