How To Fix WP3ROLES037 - Status of user &1 for system &2 is undefined (check SCUG)

WP3ROLES037 - Overview

• Message type: E = Error

• Message class: WP3ROLES - Portal Role Maintenance

• Message number: 037

• Message text: Status of user &1 for system &2 is undefined (check SCUG)

What causes this issue?

A portal role for target system &V2& was assigned to user &V1&.
The CUA central system currently has no status information about this
user.
The following reasons are possible:
System &V2& was recently added to the CUA landscape and the user
comparison process was not yet completed.
User &V1& was created in the central system, but never had assignments
in System &V2&.

System Response

How to fix this error?

Start Transaction SCUG.
Make sure that target system &V2& does not have status "New".
If it has this status, use Transaction SCUG to make sure that user &V1&
was already transferred to the central system (status: "Already central
user"). If this is not the case, copy the user before continuing to
process portal roles.
If this is not the case, you can continue the transaction without
taking any other steps.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP3ROLES037 - Status of user &1 for system &2 is undefined (check SCUG) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WP3ROLES037 - Status of user &1 for system &2 is undefined (check SCUG)
  
  Meaning / 
  Cause:
  This error occurs in the context of SAP Workflow or Role Management, particularly when dealing with user statuses in cross-system scenarios or when integrating with SAP Solution Manager or other systems.
  
  The system is trying to determine the status of a user (&1) in a particular system (&2).
  However, the status is undefined because the system cannot find or determine the user's status.
  The message suggests checking SCUG, which is the SAP table or transaction related to user group or user status management in cross-system contexts.
  
  Common causes include:
  
  The user does not exist or is not properly maintained in the target system (&2).
  The user status information is missing or inconsistent in the SCUG table.
  Synchronization issues between systems (e.g., between SAP Solution Manager and managed systems).
  Missing or incorrect configuration in