How To Fix WP775 - Receipt & in IDoc & contains an existing cashier name &

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 775

• Message text: Receipt & in IDoc & contains an existing cashier name &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WP775 - Receipt & in IDoc & contains an existing cashier name & ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WP775 Receipt & in IDoc & contains an existing cashier name &
  
  Meaning / Cause:
  This error occurs during the processing of an IDoc (Intermediate Document) related to cash management or payment processing in SAP. The message indicates that the receipt number (or receipt identifier) contained in the IDoc already exists in the system and is associated with an existing cashier name.
  In other words, the system is trying to post or process a receipt that has already been recorded under a cashier's name, and the IDoc is attempting to create a duplicate entry or conflicting data.
  Common causes include:
  
  Duplicate receipt number in the IDoc that matches an existing receipt in SAP.
  The cashier name in the IDoc matches an existing cashier who already has the receipt recorded.
  Data inconsistency or incorrect mapping in the IDoc segments.
  Reprocessing of the same IDoc or duplicate IDoc inbound processing.
  Incorrect or missing configuration in cash management or payment processing.
  
  
  Where does this occur?
  
  Typically during inbound IDoc processing for cash receipt postings (e.g., IDoc type WPAYRCPT or similar).
  In modules like FI-CA (Contract Accounts Receivable and Payable), Cash Management, or Payment Processing.
  When posting receipts or payments via IDocs from external systems or bank interfaces.
  
  
  Solution / How to fix:
  
  
  Check the IDoc data:
  
  Verify the receipt number and cashier name in the IDoc segments.
  Confirm if the receipt number already exists in SAP with the same cashier.
  Use transaction WE02 or WE05 to display the IDoc and check the data.
  
  
  
  Check existing receipts:
  
  Use transaction FBL5N (Customer Line Items) or relevant receipt display transactions to find if the receipt number is already posted.
  In FI-CA, use FPAYRCPT or related transactions to check receipt data.
  
  
  
  Avoid duplicate processing:
  
  If the IDoc is a duplicate, avoid reprocessing it.
  Check the IDoc status and processing logs.
  If necessary, delete or archive the duplicate IDoc.
  
  
  
  Correct the source data:
  
  If the external system is sending duplicate receipt numbers, correct the source system to avoid duplicates.
  Ensure unique receipt numbers are generated.
  
  
  
  Adjust configuration if needed:
  
  Check cashier master data and receipt number assignment.
  Verify if the cashier name mapping in the IDoc is correct.
  Review customizing in cash management or payment processing.
  
  
  
  Manual intervention:
  
  If the receipt is incorrectly posted, consider reversing or deleting the duplicate receipt.
  Coordinate with finance or cash management teams.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  WE02 / WE05 - IDoc display
  FBL5N - Customer line item display
  FPAYRCPT - Display receipts in FI-CA
  FBRA - Reset cleared items (if needed)
  F-28 - Post incoming payments manually
  
  
  
  Notes / SAP OSS:
  
  Check SAP Notes related to IDoc processing for cash receipts.
  Search for notes with keywords: "WP775", "receipt duplicate", "cashier name IDoc".
  
  
  
  IDoc Types:
  
  WPAYRCPT or similar IDoc types related to payment receipts.
  
  
  
  Modules:
  
  FI-CA (Contract Accounts Receivable and Payable)
  Cash Management
  Payment Processing
  
  
  
  
  Summary:
  The error WP775 indicates a duplicate receipt number in the IDoc that conflicts with an existing cashier name in SAP. To resolve, verify the IDoc data, check for existing receipts, avoid duplicate processing, and correct source data or configuration as needed.
  
  If you provide the exact IDoc type or scenario, I can help with more specific steps.