How To Fix WP319 - The cash register receipt to be canceled (&1) was not found in the IDoc

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 319

• Message text: The cash register receipt to be canceled (&1) was not found in the IDoc

What causes this issue?

An item with transaction/event type &V3& exists in till receipt &V2&.
This transaction/event type marks the till receipt as a reversal till
receipt. The system attempted to find reference till receipt number
&V1& contained in the item, so that this could be cancelled. However,
no till receipt with this number exists in the IDoc.

System Response

The reversal till receipt is given the status "Rejected by system".

How to fix this error?

Search for the till receipt to be cancelled, and cancel it manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.