How To Fix WOST_WSSO_TOOLS017 - Partner function &1 does not have partner number type customer (KU).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WOST_WSSO_TOOLS - Message class for tools

  • Message number: 017

  • Message text: Partner function &1 does not have partner number type customer (KU).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WOST_WSSO_TOOLS017 - Partner function &1 does not have partner number type customer (KU). ?

    The SAP error message WOST_WSSO_TOOLS017 indicates that there is an issue with the partner function in a business transaction where the system expects a partner number of type "customer" (KU) but cannot find it. This typically occurs in scenarios involving sales orders, deliveries, or other documents that require customer-related partner functions.

    Cause:

    1. Missing Partner Function: The partner function that is expected (e.g., sold-to party, ship-to party) is not correctly defined in the document.
    2. Incorrect Partner Type: The partner function is assigned a partner type that does not correspond to a customer (KU).
    3. Configuration Issues: There may be configuration issues in the partner determination procedure that prevent the system from finding the correct customer partner.
    4. Data Inconsistencies: There may be inconsistencies in the master data for the customer or the partner functions defined in the transaction.

    Solution:

    1. Check Partner Functions: Review the partner functions assigned to the document. Ensure that the required partner function (e.g., sold-to party) is correctly assigned and has a valid customer number.
    2. Verify Customer Master Data: Ensure that the customer master data is correctly maintained. Check if the customer exists and is active in the system.
    3. Review Partner Determination Procedure: Check the configuration of the partner determination procedure in the relevant transaction. Ensure that the procedure is set up to include the necessary partner functions and that they are correctly linked to the customer type.
    4. Transaction Data Review: If the error occurs during a specific transaction, review the data entered in that transaction for any missing or incorrect partner information.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on partner functions and partner determination procedures.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VOTXN (Maintain Partner Determination), or SPRO (Customizing) to check and modify settings.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Authorizations: Ensure that the user has the necessary authorizations to view and modify partner functions and customer data.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution (SD) processes.

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