How To Fix WOST_WSSO_DLV_WD016 - Action Reject set for all materials as default

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSSO_DLV_WD - Retail Store: message class for Deliver Goods WD UI

• Message number: 016

• Message text: Action Reject set for all materials as default

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSSO_DLV_WD016 - Action Reject set for all materials as default ?

  The SAP error message WOST_WSSO_DLV_WD016 typically indicates that the action "Reject" has been set as the default for all materials in the context of a workflow or delivery process. This can occur in various scenarios, particularly in the context of logistics, where materials are being processed for delivery or handling.
  Cause:
  
  Configuration Settings: The default action for materials may have been incorrectly configured in the system settings. This could be due to a recent change in configuration or an oversight during system setup.
  Workflow Definition: The workflow definition might have been set to default to "Reject" for certain conditions, which could be affecting all materials.
  User Authorizations: There may be issues with user authorizations that prevent the system from processing materials correctly, leading to a default rejection.
  Data Integrity Issues: There could be inconsistencies or errors in the master data for materials that trigger the rejection action.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings related to the workflow and delivery processes. Ensure that the default action is set correctly for the materials in question.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Logistics Execution or Material Management.
  
  
  
  Review Workflow Definitions: Examine the workflow definitions to ensure that the conditions for the "Reject" action are not being met unnecessarily.
  
  Use transaction SWDD (Workflow Builder) to analyze the workflow and make necessary adjustments.
  
  
  
  User Authorizations: Verify that the user has the appropriate authorizations to perform the actions required for the materials. Check roles and profiles assigned to the user.
  
  Use transaction SU01 to review user profiles and authorizations.
  
  
  
  Data Validation: Conduct a review of the material master data to ensure that all required fields are populated correctly and that there are no inconsistencies.
  
  Use transaction MM03 to check the material master data.
  
  
  
  Testing: After making changes, conduct tests to ensure that the issue is resolved and that the materials can be processed without defaulting to "Reject."
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to workflow management and material handling to understand the expected behavior and configuration options.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they have implemented.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.