How To Fix WOST_WSSO_DLV_WD015 - Materials cannot be rejected if only billing document is cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSSO_DLV_WD - Retail Store: message class for Deliver Goods WD UI

• Message number: 015

• Message text: Materials cannot be rejected if only billing document is cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSSO_DLV_WD015 - Materials cannot be rejected if only billing document is cancelled ?

  The SAP error message WOST_WSSO_DLV_WD015 indicates that materials cannot be rejected if only the billing document has been canceled. This error typically arises in the context of logistics and sales processes, particularly when dealing with delivery and billing documents in SAP.
  Cause:
  The error occurs because the system is designed to prevent the rejection of materials when the only action taken is the cancellation of the billing document. In SAP, the billing document is often linked to the delivery and inventory management processes. If the billing document is canceled, it does not automatically imply that the associated delivery or materials should be rejected. The system requires a more comprehensive action to ensure that inventory and financial records remain consistent.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Flow: Review the document flow related to the delivery and billing documents. Ensure that all necessary documents (like delivery notes, goods issues, etc.) are in the correct status.
  
  
  Complete Necessary Actions: If you need to reject materials, ensure that you perform the necessary actions beyond just canceling the billing document. This may include:
  
  Reversing the goods issue if it has already been posted.
  Ensuring that the delivery is in a status that allows for material rejection.
  
  
  
  Use Correct Transaction Codes: Make sure you are using the appropriate transaction codes for the actions you want to perform. For example, if you need to reject materials, you might need to use transaction codes like VL09 (Cancel Goods Movement) or VL02N (Change Delivery).
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling deliveries and billing documents. This can provide insights into the correct procedures and any prerequisites.
  
  
  Check Configuration: If the issue persists, it may be necessary to check the configuration settings in your SAP system. Consult with your SAP Basis or configuration team to ensure that the settings align with your business processes.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system setup and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to delivery and billing processes, such as:
  
  VF01 (Create Billing Document)
  VL01N (Create Outbound Delivery)
  VL02N (Change Outbound Delivery)
  
  
  User Manuals: Review user manuals or training materials related to logistics and billing processes in SAP to understand the workflow better.
  
  By following these steps, you should be able to address the error and proceed with the necessary actions regarding material rejection and billing document management.