How To Fix WOST_WSGM_GR_MODEL020 - Document could not be found or does not contain any relevant item

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object

• Message number: 020

• Message text: Document could not be found or does not contain any relevant item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSGM_GR_MODEL020 - Document could not be found or does not contain any relevant item ?

  The SAP error message WOST_WSGM_GR_MODEL020 typically indicates that a document you are trying to access or process cannot be found or does not contain any relevant items. This error can occur in various contexts, such as during goods receipt processing, invoice verification, or when trying to access specific documents in the system.
  Causes:
  
  Document Not Created: The document you are trying to access may not have been created or saved properly.
  Incorrect Document Number: The document number you are using may be incorrect or mistyped.
  Document Deleted: The document may have been deleted or archived, making it unavailable for access.
  Authorization Issues: You may not have the necessary permissions to view or process the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the document from being retrieved.
  Wrong Context: The document may not be relevant in the context you are trying to access it (e.g., trying to access a purchase order in a goods receipt context).
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are using to ensure it is correct.
  Check Document Status: Ensure that the document exists and is in a status that allows it to be processed (not deleted or archived).
  Review Authorizations: Check your user permissions to ensure you have access to the document type you are trying to view.
  Use Transaction Codes: Use appropriate transaction codes (like ME23N for purchase orders, MIGO for goods movements) to check the document directly.
  Consult Logs: Check system logs or error logs for more detailed information about the error.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM for materials management) for more context on document handling.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.