How To Fix WOST_WSGM_GR_MODEL002 - Unable to find item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSGM_GR_MODEL - Retail Store GM: Messages for Model Object

• Message number: 002

• Message text: Unable to find item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSGM_GR_MODEL002 - Unable to find item &1 ?

  The SAP error message WOST_WSGM_GR_MODEL002: Unable to find item &1 typically occurs in the context of Goods Receipt (GR) processing, particularly when the system is unable to locate a specific item in the relevant document or transaction. This can happen in various scenarios, such as during the posting of a goods receipt against a purchase order or when trying to process inventory movements.
  Causes:
  
  Incorrect Item Number: The item number specified in the transaction may be incorrect or does not exist in the system.
  Document Not Found: The document (e.g., purchase order, delivery) associated with the item may not exist or may have been deleted.
  Item Status: The item may be in a status that does not allow it to be processed (e.g., blocked, deleted).
  Data Inconsistency: There may be inconsistencies in the database or issues with the master data related to the item.
  Authorization Issues: The user may not have the necessary authorizations to view or process the item.
  
  Solutions:
  
  Verify Item Number: Check the item number you are trying to process. Ensure it is correct and exists in the system.
  Check Document Status: Ensure that the document (e.g., purchase order) associated with the item is still valid and has not been deleted or archived.
  Review Item Master Data: Look into the item master data to ensure that it is correctly set up and not blocked or inactive.
  Check for Authorizations: Ensure that the user has the necessary authorizations to access and process the item.
  Consult Logs and Traces: Use transaction codes like SLG1 (Application Log) to check for any additional error messages or logs that might provide more context on the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), ME23N (Display Purchase Order), and MB51 (Material Document List) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation or help files related to Goods Receipt processing for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.