How To Fix WO825 - Folder & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 825

• Message text: Folder & does not exist

What causes this issue?

The office objects are to be saved in a folder which does not exist.

System Response

-

How to fix this error?

Select another folder and restart the transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO825 - Folder & does not exist ?

  The SAP error message WO825 Folder & does not exist typically occurs in the context of SAP Work Order processing or Document Management System (DMS) when the system tries to access a folder (directory) that is expected to exist but cannot be found.
  
  Cause
  
  The folder (directory) specified in the work order or document management configuration does not physically exist on the server or the path is incorrect.
  The folder path might have been deleted, moved, or never created.
  Incorrect or missing folder path configuration in the SAP system or related integration points.
  Authorization issues preventing access to the folder.
  Network or mount point issues if the folder is on a network drive.
  
  
  Solution
  
  
  Verify Folder Path:
  
  Check the folder path mentioned in the error message.
  Confirm that the folder physically exists on the application server or the relevant file system.
  
  
  
  Create the Folder:
  
  If the folder does not exist, create it with the correct permissions.
  Ensure the SAP application server user has the necessary read/write permissions.
  
  
  
  Check Configuration:
  
  Review the configuration in SAP related to the folder path.
  For example, in Plant Maintenance (PM) or DMS, check the Document Info Record or Work Order settings where the folder path is maintained.
  Transaction codes like IW32 (Change Work Order) or CV01N (Create Document) might be relevant.
  
  
  
  Check Authorizations:
  
  Ensure the SAP user and the application server have the necessary authorizations to access the folder.
  Check OS-level permissions.
  
  
  
  Network and Mount Points:
  
  If the folder is on a network share, verify that the network drive is properly mounted and accessible.
  Check for any network connectivity issues.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to message WO825 for any known issues or patches.
  Example SAP Note might provide specific instructions or corrections.
  
  
  
  
  Related Information
  
  Message Class: WO (Work Order)
  Transaction Codes: IW31, IW32, IW33 (Work Order processing), CV01N, CV02N (Document Management)
  SAP Modules: Plant Maintenance (PM), Document Management System (DMS)
  Typical Scenario: When attaching documents or linking folders to work orders or equipment, the system expects a folder path to exist.
  OS Level: The folder path is usually on the SAP application server or a network share accessible by the server.
  
  
  If you provide the exact context or transaction where the error occurs, I can help with more tailored troubleshooting steps.