How To Fix WN778 - No matching user found.

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 778

• Message text: No matching user found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN778 - No matching user found. ?

  The SAP error message WN778 "No matching user found" typically occurs when the system is unable to find a user in the user master data that matches the criteria specified in the transaction or process you are trying to execute. This can happen in various contexts, such as during user authentication, role assignments, or when trying to access certain functionalities that require user-specific data.
  Causes:
  
  User Not Created: The user you are trying to access does not exist in the SAP system.
  Incorrect User ID: The user ID entered may be incorrect or misspelled.
  User Deactivation: The user account may have been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Client-Specific Data: The user may not exist in the specific client you are logged into.
  Data Synchronization Issues: If the system is integrated with other systems (like an LDAP directory), there may be synchronization issues.
  
  Solutions:
  
  Verify User Existence: Check if the user exists in the system by using transaction code SU01 (User Maintenance). Enter the user ID and see if the user details are displayed.
  Check User Status: Ensure that the user is active and not locked or deactivated. You can check this in the same SU01 transaction.
  Correct User ID: Double-check the user ID for any typos or errors.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 (Authorization Check).
  Client Check: Make sure you are in the correct client where the user is defined. Users are client-specific in SAP.
  Recreate User: If the user does not exist, you may need to create a new user using transaction SU01.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying issues, such as data synchronization problems or system configuration issues.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to them for the tasks they need to perform.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.