How To Fix WN491 - Error while processing supplier &1; suppl. is assigned to a retail site

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 491

• Message text: Error while processing supplier &1; suppl. is assigned to a retail site

What causes this issue?

You have started ALE inbound processing of an IDoc for a supplier that
is assigned to a retail site.

System Response

The distribution of master data of a supplier that is assigned to a
retail site using ALE is not supported. The system stops processing the
IDoc.

How to fix this error?

Data distribution from an SAP ERP system to an SAP S/4HANA system
To distribute the retail site including the assigned customer and
supplier master data, use transaction WBTIMEX.
Data distribution from an SAP S/4HANA system to an SAP S/4HANA system
To distribute the customer and supplier master data of a retail site,
use the business partner Web service.
To distribute the retail site, use the data replication framework (DRF)
implementation for retail sites.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN491 - Error while processing supplier &1; suppl. is assigned to a retail site ?

  The SAP error message WN491 indicates that there is an issue with processing a supplier that is assigned to a retail site. This error typically arises in the context of supply chain management or procurement processes within SAP, particularly when dealing with suppliers that are linked to specific retail locations.
  Cause:
  The error can occur due to several reasons, including:
  
  Supplier Assignment Issues: The supplier may not be correctly assigned to the retail site in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the supplier master data or the retail site configuration.
  Authorization Issues: The user may not have the necessary permissions to process transactions related to the supplier or the retail site.
  Configuration Errors: There may be configuration issues in the system that prevent the processing of suppliers assigned to retail sites.
  
  Solution:
  To resolve the WN491 error, you can take the following steps:
  
  
  Check Supplier Assignment:
  
  Verify that the supplier is correctly assigned to the retail site in the system. You can do this by checking the supplier master data and ensuring that the relevant retail site is listed.
  
  
  
  Review Master Data:
  
  Ensure that all necessary data for the supplier and the retail site is complete and accurate. This includes checking for any missing fields or incorrect entries.
  
  
  
  Authorization Check:
  
  Confirm that the user attempting to process the supplier has the appropriate authorizations. If not, contact your system administrator to grant the necessary permissions.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings related to suppliers and retail sites in the SAP system. This may involve checking the settings in the relevant modules (e.g., MM, SD) to ensure they are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific error message and its implications.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking supplier and retail site configurations, such as MK03 (Display Vendor), MM02 (Change Material), or ME23N (Display Purchase Order).
  SAP Notes: Check for any SAP Notes related to error WN491, as they may provide specific fixes or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the WN491 error in your SAP system.