How To Fix WN234 - There are still assortments assigned to the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 234

• Message text: There are still assortments assigned to the customer

What causes this issue?

Assortments are still assigned to the customer. Customers that are
assigned one or more assortments of assortment category C cannot be
assigned retail sites.

System Response

INCLUDE ISR_STOP

How to fix this error?

Delete all assignments of assortments for the customer in
<DS:TRAN.WSOA2>assortment maintenance</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN234 - There are still assortments assigned to the customer ?

  The SAP error message WN234, which states "There are still assortments assigned to the customer," typically occurs when you are trying to delete or change a customer record that has active assortments linked to it. Assortments in SAP are used to manage a group of products that are sold together, and they can be assigned to customers for various purposes, such as promotions or specific sales strategies.
  Cause:
  The error arises because the system detects that there are still assortments associated with the customer you are trying to modify or delete. This is a safeguard to prevent the accidental removal of customer data that is still in use.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Assortments: 
  
  Use transaction codes like VK13 (Display Sales Document) or VK12 (Change Sales Document) to check which assortments are assigned to the customer.
  You can also use transaction V/76 to view the assortments assigned to the customer.
  
  
  
  Remove or Change Assortments:
  
  If you find that there are assortments assigned to the customer, you will need to either remove them or change their assignment.
  Use transaction V/77 to delete or modify the assortments linked to the customer.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or references to the assortments that might prevent their removal.
  
  
  
  Retry the Operation:
  
  Once you have removed or modified the assortments, try to delete or change the customer record again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD01 (Create Customer), VD02 (Change Customer), and VD03 (Display Customer) for managing customer records.
  Assortment Management: Understand how assortments work in your SAP system, including how they are created, assigned, and managed.
  User Permissions: Ensure that you have the necessary permissions to modify customer records and assortments in the SAP system.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or support team for further assistance.