How To Fix WN210 - Customer & is a consumer

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 210

• Message text: Customer & is a consumer

What causes this issue?

The customer is flagged as a consumer and can therefore not be assigned
to a plant.

System Response

INCLUDE ISR_STOP

How to fix this error?

Choose a customer that is not created as a consumer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN210 - Customer & is a consumer ?

  The SAP error message WN210 typically indicates an issue related to the customer master data, specifically when the system identifies that the customer is classified as a consumer. This error can arise in various contexts, such as during sales order processing, billing, or when creating customer-related documents.
  Cause:
  The error message WN210 ("Customer & is a consumer") usually occurs due to one of the following reasons:
  
  Customer Classification: The customer is classified as a consumer in the system, which may restrict certain transactions or processes that are only applicable to business customers.
  Missing Data: Required fields or data for processing a transaction involving a consumer customer may be missing or incorrectly filled.
  Transaction Type Restrictions: Certain transaction types may not be allowed for consumer customers, leading to this error when attempting to execute those transactions.
  
  Solution:
  To resolve the WN210 error, consider the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and verify the classification of the customer. Ensure that the customer is set up correctly for the intended transaction.
  If the customer should be classified as a business customer, update the customer master data accordingly.
  
  
  
  Review Transaction Type:
  
  Ensure that the transaction you are trying to perform is valid for consumer customers. If it is not, you may need to adjust your approach or use a different transaction type.
  
  
  
  Complete Required Fields:
  
  Check if there are any mandatory fields that need to be filled in for consumer customers. Ensure that all required information is provided.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to customer classifications and transaction types to understand any specific restrictions or requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like XD02 (Change Customer) or XD03 (Display Customer) to access and modify customer master data.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform actions related to customer data and transactions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify the cause of the WN210 error and implement the appropriate solution.