How To Fix WME_ARCH062 - I/O error accessing the archive file

SAP Error Message - Details

• Message type: E = Error

• Message class: WME_ARCH - Messages Regarding WME Archiving

• Message number: 062

• Message text: I/O error accessing the archive file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WME_ARCH062 - I/O error accessing the archive file ?

  The SAP error message WME_ARCH062 indicates an I/O error when accessing an archive file. This error typically occurs in the context of the SAP Archive Management system, which is used for storing and retrieving archived data.
  Causes:
  
  File System Issues: The archive file may be located on a file system that is not accessible due to permissions issues, disk space problems, or the file system being unmounted.
  File Corruption: The archive file itself may be corrupted, making it unreadable.
  Network Issues: If the archive is stored on a network location, network connectivity issues could prevent access.
  Incorrect Configuration: The configuration settings for the archive file path may be incorrect, leading to the system looking in the wrong location.
  File Locking: The file may be locked by another process, preventing access.
  
  Solutions:
  
  
  Check File System Access:
  
  Ensure that the file system where the archive file is stored is mounted and accessible.
  Verify that the user under which the SAP system is running has the necessary permissions to read the archive file.
  
  
  
  Check Disk Space:
  
  Ensure that there is sufficient disk space on the file system where the archive files are stored.
  
  
  
  Verify Archive File Integrity:
  
  Check if the archive file is corrupted. If possible, try to restore it from a backup.
  
  
  
  Review Network Connectivity:
  
  If the archive is on a network share, check the network connection and ensure that the share is accessible.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP Archive Management to ensure that the paths to the archive files are correct.
  
  
  
  File Locking:
  
  Investigate if another process is locking the file. You may need to stop that process or wait until it releases the file.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SARA (Archive Administration) to manage and monitor archive files.
  Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  SAP Documentation: Refer to the official SAP documentation for Archive Management for more detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.